Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kriti Datta

Burlington,Canada

Summary

SAFe POPM certified Product Owner with 10 years of experience, specializing in Product Management, Business Analysis, Scrum, Agile Methodologies & SDLC. As a Product Owner, I have successfully translated user requirements into actionable product features, user stories and managed the product backlog to ensure timely delivery of the solution. Worked closely with cross-functional teams to deliver innovative solutions that meet customer needs and drive business growth. I am a Canadian PR holder and have experience in leading a multicultural team to deliver effective business solutions that meet the business goals and align with strategic objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Product Owner

HCLTECH
06.2018 - Current
  • Created new application suite for 50+ end users which led to 60% improvement in client's network planning process
  • Planned and led agile sprint planning sessions with senior stakeholders and 8+ cross-functional teams, ensuring alignment and effective communication throughout the process
  • Identified and mitigated risks, managed stakeholder expectations and prepared business use-case
  • Launched and rolled out multichannel order management solution for a leading furniture retailer in 5+ countries on time that resulted in enhanced customer experience both online and in store and improved inventory visibility by 40%
  • Collaborated with Product Managers, Product Owner, Solution Architect, Business users to define product roadmap and ensures it incrementally delivers value to business
  • Built application for global furniture retailer to plan for their products for next 4 years based on supply and demand
  • Prepared end-user training material and led end of PI demos to gather customer’s feedback on features delivered by team
  • Provided guidance and addressed queries from team on business requirements and ensure work is progressing as planned.

Business Analyst

Tata Consultancy Services (TCS)
06.2014 - 12.2016
  • Integrated client's order to cash and procure to pay legacy applications with Oracle ERP which led to 60% improvement in on-time delivery and invoicing process
  • Conducted interviews with key business users to collect information on business processes and user requirements
  • Identified requirements and wrote Business Requirements Document (BRD)
  • Performed gap analysis to identify areas of improvement (As-Is, To-Be) and translated requirements into Functional Requirement Specification (FRS)
  • Work closely with different teams (development, architecture, QA, and SMEs) and acted as bridge between business stakeholders and Development teams
  • Managed defects logged by users in ServiceNow tool ITSM.
  • Collaborated with stakeholders to define project objectives and criteria

Business Analyst

Genpact
09.2011 - 05.2014
  • Coordinated implementation of ERP System for energy vertical of leading global manufacturer (GE)
  • Integrated client’s procurement and sales order application with ERP(Oracle) by defining requirements for DEV team and created test scenarios
  • Created Functional reference manual, and Business Requirement Documents (BRD).

Education

MBA - General Management

IMT Ghaziabad
Ghaziabad, UP
03.2018

B-TECH - Electronics & Communication

Rayat & Bahra Institute of Engineering & Bio-Technology
Mohali, Punjab
06.2011

Skills

  • Requirements Gathering
  • Sprint Planning
  • Project Management
  • Product Lifecycle Management
  • Stakeholder Management
  • Leadership
  • Negotiation
  • Communication and Relationship Management
  • Conflict Resolution
  • Mentoring & Coaching
  • Agile Methodology
  • User Story
  • Risk Assessments
  • Use Case Study Generation
  • Scrum Methodology
  • Microsoft Office
  • Business Analysis
  • Data Analytics

Certification

● SAFe 5 Agilist Product Owner Product Manager (POPM) certification

● Certified Business Analysis Professional (CBAP) from IIBA.org

● Professional Scrum Product Owner (PSPO) from scrum.org

Timeline

Senior Product Owner

HCLTECH
06.2018 - Current

Business Analyst

Tata Consultancy Services (TCS)
06.2014 - 12.2016

Business Analyst

Genpact
09.2011 - 05.2014

MBA - General Management

IMT Ghaziabad

B-TECH - Electronics & Communication

Rayat & Bahra Institute of Engineering & Bio-Technology

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Kriti Datta