Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRITI BANGAR

Kamloops,Canada

Summary

A dedicated employee with a strong enthusiasm for creating a positive customer experience and delivering exceptional service. Leveraging excellent interpersonal abilities, attention to detail, and a capacity to work well in a team-oriented setting. Committed to ensuring the store is orderly and clean while making a positive impact on its performance and expansion. Dedicated to maintaining the highest levels of client satisfaction, ensuring each customer leaves with a smile. Experienced in maintaining department files, handling mail, answering telephones, processing financial transactions, and addressing resident or family member concerns. Capable of performing various related duties with a focus on efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Security Officer

Cascades Casino
Kamloops, Canada
08.2023 - Current
  • Oversee security operations within the casino to ensure the safety and protection of guests and staff
  • Create a welcoming and secure environment that promotes a sense of calm among patrons and employees
  • Implement measures to prevent theft and fraud, safeguarding the company's assets and reputation
  • Maintain awareness of gaming operations by BCLC and adhere to provincial gaming regulations, as well as relevant laws, policies, and procedures
  • Demonstrate a steadfast commitment to delivering exceptional customer service such as game break program while upholding security protocols

Community Service Professional

Allegiant Security
Kamloops, Canada
09.2022 - 07.2023
  • Committed to utilizing the latest security practices and innovative ideas to meet the demands of the current marketplace
  • Possess a proactive approach and a strong public spirit, dedicated to fulfilling all security needs and providing the community with peace of mind
  • Continuously seek ways to improve and implement new strategies to reduce incidents of vandalism, break-ins, and theft in both commercial and residential properties
  • Extensive experience working at major shelter homes within Kamloops, including Merit Place, Moira House, and Genesis Place, demonstrating professional and constructive abilities

Housekeeping (Intern)

Scott's Inn
Kamloops, Canada
06.2022 - 07.2023

Third Cook

Match Kitchen
Kamloops, Canada
01.2022 - 06.2022
  • Followed established procedures and requirements for safe food handling, storage and service
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity

Education

Post Baccalaureate Diploma - Tourism Experience Management

Thompson Rivers University
Kamloops, BC
12.2024

Master of Arts - Tourism And Hospitality Management

Indra Gandhi National Open University
New Delhi, India
05.2019

Skills

  • Organising work
  • Customer Service
  • Effectively operate equipment
  • Computer Skills- MS Word, MS Excel
  • Excellent communication- written and oral
  • Positive Attitude
  • Calm Under fast paced environment
  • Problem-Solving
  • Flexibility

Timeline

Security Officer

Cascades Casino
08.2023 - Current

Community Service Professional

Allegiant Security
09.2022 - 07.2023

Housekeeping (Intern)

Scott's Inn
06.2022 - 07.2023

Third Cook

Match Kitchen
01.2022 - 06.2022

Post Baccalaureate Diploma - Tourism Experience Management

Thompson Rivers University

Master of Arts - Tourism And Hospitality Management

Indra Gandhi National Open University
KRITI BANGAR