Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kriti Adhikari

Moncton,NB

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

2
2
Languages
1
1
Certification
2
2
years of professional experience

Work History

Customer Service Representative

Tim Hortons
Toronto, Ohio
01.2022 - 04.2024
  • Provided a safe and stimulating learning environment for young children.
  • Planned daily learning activities for Building Futures Child Care classrooms.
  • Supervised children during indoor play, outdoor play, and meal times.
  • Documented attendance, behavior notes, and child observations for family updates.
  • Maintained clean, safe spaces following child care health standards.

Customer Service Representative

UNIQLO
Toronto, South Dakota
07.2023 - 05.2024
  • Processed checkout transactions using POS systems and payment procedures.
  • Resolved customer concerns with clear, professional communication.
  • Supported fitting room operations and merchandise organization across sales floor.
  • Replenished UNIQLO stock and maintained organized display areas.
  • Applied product knowledge to recommend apparel and accessories.

Education

Loyalist College of Applied Arts And Technology
Belleville

Skills

  • Payment processing
  • Inventory control
  • Merchandise display
  • Attendance tracking
  • Retail operations
  • Customer relationship management

Languages

English
First Language
English
Proficient (C2)
C2

Timeline

Customer Service Representative

UNIQLO
07.2023 - 05.2024

Customer Service Representative

Tim Hortons
01.2022 - 04.2024

Loyalist College of Applied Arts And Technology
Kriti Adhikari