Krisztina McQueen
Prince George
Summary
To pursue a career in a field that I am passionate about while broadening my knowledge to become a more dynamic individual. I am a reliable, communicative, and proven team leader who is dictated to reaching my personal and professional goals. I am a skilled individual at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. My exceptional customer service, teamwork and organizational skills will make me a desired candidate for your team. I am looking for a remote job opportunity to apply my skill set too.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Receptionist
Active Lead Physiotherapy
09.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Reconciling payments.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Front Desk Receptionist
Golds Gym
03.2021 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Fitness consulting and rudimentary knowledge to prevent injury.
- Processing cash and handling payments.
Parts Counterman, Parts Driver
Napa Auto Parts
03.2017 - 08.2019
- Capable of receiving products, processing returns and receiving payments on customer accounts.
- Excellent customer service skills in person and over the phone.
- Gained very useful administrative skills such as inventory checks, data entry and managing products.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
Hostess
Old Vines Restaurant Quails Gate Winery
01.2016 - 03.2017
- From this job I have learned a lot of administrative duties including answering and transferring phone calls as well as booking reservations.
- I also gained a great attention for detail, organization techniques and customer service skills.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Store Front
Tim Horton's
01.2012 - 01.2016
- I have learned great customer service and communication skills, being able to work quickly and efficiently with others and years of money handling skills.
- Trained new employees on proper protocols and customer service standards.
Education
Associate of Science - Kinesiology
College Of New Caledonia
Prince George, BC04.2022
Graduate -
Mount Boucherie Senior Secondary
West Kelowna2015
Skills
- Timeliness
- Professional appearance
- Working well under pressure and under tight deadlines
- Administrative skills
- Excellent customer service
- Data entry
- Quick learner
- Well organized
- Payment processing
- Microsoft Office and Google Drive proficiency
- Verbal and written communication
Certification
Serving It Right - 2016
Food Safe - 2018
References
Jeremy Smith - (250)-645-8333
Karisty Oliver - (250)-614-1515
Corinne Spooner - (250)-845-2247
Justin Strewons - (250)-769-4370
Timeline
Receptionist
Active Lead Physiotherapy
09.2022 - 07.2023
Front Desk Receptionist
Golds Gym
03.2021 - 06.2022
Parts Counterman, Parts Driver
Napa Auto Parts
03.2017 - 08.2019
Hostess
Old Vines Restaurant Quails Gate Winery
01.2016 - 03.2017
Store Front
Tim Horton's
01.2012 - 01.2016
Associate of Science - Kinesiology
College Of New Caledonia
Graduate -
Mount Boucherie Senior Secondary
Serving It Right - 2016
Food Safe - 2018
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