Krisztina Kovacs
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager
Body Energy Club
07.2023 - 08.2023
- Temporarily trained new hired staff in 4 new stores in Chicago, and sharing knowledge about the smoothie bar operation.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper bar preparing procedures as well as safety regulations and productivity strategies.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Closed out cash register and prepared cashier report at close of business.
Retail Store Manager
Body Energy Club
05.2015 - 05.2023
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Assisted with hiring, training and mentoring new staff members.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised guests at front counter, answering questions regarding products.
Education
English Language
VCC
Vancouver, BC01.2016
Diploma - Horticulture Engineer
Corvinus University
Budapest, Hungary06.2008
Skills
- Strong Multitasking Skills
- NCR, LS Program Skills
- Stock Management
- Customer Service
- Staff Management and team leadership and training
- Inventory Control
- Policy Development and Enforcement
- Safety and Security Enforcement
- Vendor Contracts
- Merchandising
- Marketing and Sales
- Manage Promotions
Languages
English
Hungarian
Certification
- Food Safety Certificate BC
- Emtrain training
- Diversity training
Timeline
Bar Manager
Body Energy Club
07.2023 - 08.2023
Retail Store Manager
Body Energy Club
05.2015 - 05.2023
English Language
VCC
Diploma - Horticulture Engineer
Corvinus University
- Food Safety Certificate BC
- Emtrain training
- Diversity training
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