Versatile HR and Operations expert with extensive experience in recruitment, employee training, and compliance management. Demonstrates a commitment to fostering positive workplace cultures while managing HR systems and processes effectively. Recognized for improving operational workflows and achieving high employee engagement and customer satisfaction levels.
Overview
7
7
years of professional experience
Work History
HR Administrator
Pantos Logistics
Windsor, Ontario
12.2025 - Current
Managed employee records and maintained HR databases for efficient data retrieval.
Coordinated recruitment processes, including job postings and candidate screenings.
Facilitated onboarding sessions to ensure smooth integration of new hires.
Prepared weekly payroll information based on approved timesheets.
Organized orientation activities and paperwork for new employees.
Assisted in developing HR policies aligning with company goals and regulations.
Implemented systems to optimize HR management and structure.
Advised management on workflow improvement strategies utilizing available technologies.
Disability Support Staff
Private Group Home
Leamington, Ontario
06.2023 - 12.2025
Supported adult males with severe fetal alcohol syndrome in group home setting.
Assisted residents with daily living activities and personal care needs.
Facilitated recreational activities to promote social interaction among residents.
Monitored resident behavior, reporting changes to supervisory team promptly.
Trained new staff on resident care protocols and emergency procedures.
Maintained accurate documentation of resident progress and incidents as required.
Managed challenging behaviors using positive reinforcement techniques effectively.
Collaborated with families to adjust care plans based on behavioral observations.
Recruitment Specialist
Goodwill Staffing
Toronto, Ontario
09.2024 - 03.2025
Recruited, hired, trained, and coached healthcare professionals across Canada.
Placed new hires in travel nursing positions throughout Canada based on skills and experience.
Collaborated with hiring managers to define job requirements and candidate profiles.
Conducted interviews to assess qualifications an fit of candidates.
Maintained staff files to ensure up-to-date mandatory documents for health authority submissions.
Utilized applicant tracking systems to manage applications and communicate with candidates.
Developed recruitment strategies to attract qualified candidates and fill vacancies at 75% rate.
Engaged passive job seekers through social media platforms and online databases.
HR & Operations Manager
Plan A Healthcare Staffing Agency
Windsor, Ontario
08.2019 - 09.2024
Oversaw daily operations for Windsor Essex and Ottawa Renfrew Lanark regions, managing over 250 office and field staff using HRIS software.
Directed recruitment processes, utilizing platforms like Indeed and Glassdoor to hire effectively.
Collaborated with LTC and retirement home administrators to address staffing challenges and needs.
Created and maintained company-wide standard operating procedures to ensure operational relevance.
Implemented new technologies and procedures, enhancing efficiency across operations.
Achieved top sales rankings for two territories in Canada within first year, maintaining positions among the top three consistently.
Managed HR operations to ensure compliance with healthcare staffing regulations while developing policies for streamlined recruitment and onboarding.
Coordinated employee training programs and organized recognition events to foster a positive work environment.
Reviewed and approved timecards for payroll department.
Personal Support Staff
Private Home
Leamington, Ontario
08.2023 - 07.2024
Working as an unlicensed PSW supporting a senior female with Alzheimer's and behavioral issues in her private home.
Support such as reminders and redirection, assistance with personal care, medication administration, meal prep and feeding, housekeeping tasks, accompanying to dr appointments and therapy, accompanying to activities to encourage a healthy lifestyle.
Worked closely with family to monitor behaviour and adjust the care plan as needed.
Daily charting on activity and behaviours, medication administration, bowel movements etc.
Stopped working with this client when she successfully transitioned into LTC.
Personal Support Staff
Private Home
Kingsville, Ontario
10.2021 - 03.2024
Working as an unlicensed PSW supporting a senior male with Alzheimer's and loss of hearing and mobility in a Retirement home setting.
Support such as reminders and redirection, assistance with personal care, medication administration, meal prep and feeding, housekeeping tasks, accompanying to dr appointments and therapy, accompanying to activities to encourage a healthy lifestyle.
Worked closely with family to monitor behaviour and adjust the care plan as needed.
Daily charting on activity and behaviours, medication administration, bowel movements etc.
Stopped working with this client when he passed.
Education
Diploma in Accounting & Payroll - Accounting and Finance