Kristy Viianen

Maintained Elementary and Secondary school offices in Remote and In-Person settings

• Performed various administrative tasks
• Answered phone calls and emails
• Prepared correspondence for students, parents and staff
• Maintained confidentiality at all times
• Followed processes and procedures to ensure school safety
• Prepared report cards, diplomas and certificates
• Maintained student records-transcripts, OSRs and OEN information
• Provided technical support and troubleshooting
• Verified and generated Ministry and board office reports
• Processed payroll timesheets and requisitions
• Restocked supplies and placed purchase orders
• Reconciled financial statements
• Assisted with human resources tasks such as updating employee files or submitting time-off requests
• Sorted and distributed office mail
• Organized office events such as holiday parties

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.