Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kristy Mills

Scarborough,ON

Summary

Committed job seeker looking for a new career experienced with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

17
17
years of professional experience

Work History

Hairstylist

DBK Salon
08.2015 - Current
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Performed chemical treatments such as perms and relaxers.
  • Applied highlights, lowlights or other coloring techniques.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon.
  • Recommended products to clients based on their individual needs.
  • Upsold additional services when appropriate to increase sales volume.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Tracked inventory of supplies used for styling services.
  • Developed relationships with new clients through referrals from existing customers.
  • Organized scheduling of appointments throughout the day.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Responded to customer inquiries by phone, email and in person.

Hairstylist

Donato Salon Spa
04.2013 - 05.2014
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon.
  • Educated clients on proper home hair care maintenance techniques.
  • Recommended products to clients based on their individual needs.
  • Upsold additional services when appropriate to increase sales volume.
  • Tracked inventory of supplies used for styling services.
  • Developed relationships with new clients through referrals from existing customers.
  • Participated in team discussions regarding marketing strategies for the salon.

Cashier

Jcpenny
Avon,Ohio
06.2006 - 01.2007
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

North Olmsted High School
North Olmsted, Ohio

Hairstylist

Northern Institute of Cosmetology
Lorian, Ohio

Skills

  • Business Management
  • Customer Consultation
  • Resolving Issues
  • Problem-Solving Skills
  • Interpersonal Skills
  • Customer Communications
  • Telephone Reception
  • Professional Communication

Languages

English
Professional

References

References available upon request.

Timeline

Hairstylist

DBK Salon
08.2015 - Current

Hairstylist

Donato Salon Spa
04.2013 - 05.2014

Cashier

Jcpenny
06.2006 - 01.2007

High School Diploma -

North Olmsted High School

Hairstylist

Northern Institute of Cosmetology

Similar Profiles

CREATE PROFILE
Kristy Mills