Kristy McLaughlin
Calgary,Canada
Summary
Dedicated professional with expertise in customer service, multitasking, and time management. Proven track record of enhancing customer experiences through innovative solutions. Accomplished Head Chef recognized for high productivity and effective inventory management. Strong leadership skills in culinary team management, ensuring exceptional dining outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Chef /Restaurant General Manager
Sammie Cafe
Calgary, Alberta
04.2024 - Current
- Developed seasonal menus featuring local ingredients at a popular cafe.
- Trained new chefs in cooking techniques and safety standards.
- Created special dietary options to cater to diverse customer needs.
- Maintained accurate records of inventory, sales, labor costs, and other operational costs.
- Analyzed financial data related to labor costs, inventory expenses, and menu pricing changes, making recommendations as needed.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
Sous Chef
Maven
Calgary, AB
04.2022 - 04.2024
- Collaborated with chefs to develop seasonal menu items and daily specials.
- Managed kitchen operations and ensured timely food preparation for service.
- Trained new staff on food safety practices and kitchen procedures.
- Coordinated inventory management and ordered supplies to maintain kitchen stock.
- Assisted in planning special events and catered functions for clients.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
LINE COOK
Mr. Mikes Steakhouse Casual
Airdrie, Canada
04.2021 - 03.2022
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
- Order or requisition food or other supplies needed to ensure efficient operation.
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
KITCHEN MANAGER
Mr. Mikes Steakhouse Casual
Red Deer, Canada
12.2014 - 03.2021
- Recruit and hire staff, such as cooks and other kitchen workers.
- Train team members on current menu and feature to ensure proper recipe is learnt.
- Creating par for prep to reduce waste of product due to changing sales and new menu items.
- Ensure cleanliness to pass provincial health inspection as well as Steri Tech inspection.
- Completed inventory on CTUIT Bi weekly, followed by conference call to discuss variances and ways to manage changes to menu items.
- Co ordinate with schools, events and charity BBQs to create tailored menus based on dietary restrictions and cost.
Education
High School Diploma - Edmonton, AB
QUEEN ELIZABETH COMP.
Edmonton, AB05.2010
Skills
- Leadership experience
- food safety
- inventory management
- staff training
- Equipment maintenance
- Professionalism
- Strong work ethic
- Pro serve
Certification
Pro serve
Food Health & Safety
First Aid & CPR
References
References available upon request
Timeline
Head Chef /Restaurant General Manager
Sammie Cafe
04.2024 - Current
Sous Chef
Maven
04.2022 - 04.2024
LINE COOK
Mr. Mikes Steakhouse Casual
04.2021 - 03.2022
KITCHEN MANAGER
Mr. Mikes Steakhouse Casual
12.2014 - 03.2021
High School Diploma - Edmonton, AB
QUEEN ELIZABETH COMP.