KRISTY JOSEPHSON
Yorkton,SK
Summary
Highly motivated candidate currently pursuing a Library Clerk certificate through Saskatchewan Polytechnic. Equipped with entry-level knowledge of library services and procedures, with a strong willingness to learn new skills and and gain hands-on experience.
Overview
27
27
years of professional experience
Work History
Medical Transcriptionist/Editor
Aquity Solutions
07.2013 - 09.2025
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Conducted research to clarify dictated information and resolve discrepancies.
- Maintained 99% accuracy rate for spelling and content.
Private Piano Instructor
Self-employed
09.2002 - Current
- Conducted individual and group music lessons lasting from 30 to 60 minutes each.
- Maintained an up-to-date knowledge of pedagogical approaches by attending professional development conferences and seminars in music education.
- Increased student retention rate by establishing a positive and nurturing learning environment, fostering strong relationships with students and their families.
- Adapted my teaching methods to accommodate students with special needs or learning disabilities, creating an inclusive and supportive environment for all learners.
- Utilized various teaching methods to accommodate diverse learning styles, ensuring every student could grasp musical concepts effectively.
Customer Experience Representative
Coles Bookstore
03.1999 - 09.2002
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Boosted sales through skillful upselling and promotion of store events and loyalty programs.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Maintained up-to-date knowledge on current literature trends to better serve customers'' interests.
- Handled special orders for customers, including procuring hard-to-find titles or obtaining author-signed copies.
- Collaborated with store management to create eye-catching displays that showcased featured titles effectively.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Restocked shelves and kept store displays attractive and organized to drive sales.
Education
Library Clerk Certificate
Saskatchewan Polytechnic
Saskatoon, SK12-2025
Skills
- Teaching Proficiency
- Studio Operations Management
- Adaptable Learning Strategies
- Strong Communication Skills
- Critical Thinking and Problem-Solving
- Attention to detail
- Records maintenance professional
- Attention to Detail in Data Entry
- Commitment to Lifelong Learning
- Team player with positive attitude
- Effective Organization Skills
- Information Gathering
- Experienced with Microsoft 365
Languages
English
Full Professional
Interests
- Avid Reader of both fiction and non-fiction
- Piano pedagogy and performance
- Health and wellness
- Yoga and fitness
- Drawing and Painting
Timeline
Medical Transcriptionist/Editor
Aquity Solutions
07.2013 - 09.2025
Private Piano Instructor
Self-employed
09.2002 - Current
Customer Experience Representative
Coles Bookstore
03.1999 - 09.2002
Library Clerk Certificate
Saskatchewan Polytechnic
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