Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
1391169 Alberta LTD.
05.2022 - 05.2023
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Executed record filing system to improve document organization and management.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assitant Manager /Master Barber
Sport Clips
06.2018 - 05.2021
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Dental Technician Assistant
Sure Cast Dental Labs
11.2017 - 01.2019
Enhanced dental prosthetics quality by utilizing advanced equipment and techniques.
Increased lab efficiency with streamlined processes for molding and casting procedures.
Reduced turnaround time for dental appliances through effective time management and organization skills.
Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
Managed multiple projects simultaneously while adhering to strict deadlines.
Manager/Assitant Manager /Master Barber
Tommy Gun's Original Barbershop
07.2012 - 05.2015
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Social Prescribing Link Worker at Unison Alberta, Veiner Centre-Medicine Hat, AlbertaSocial Prescribing Link Worker at Unison Alberta, Veiner Centre-Medicine Hat, Alberta
Team Lead and Recovery Coordinator at Alberta Emergency Management Agency (AEMA), Public Safety and Emergency Services, Government of AlbertaTeam Lead and Recovery Coordinator at Alberta Emergency Management Agency (AEMA), Public Safety and Emergency Services, Government of Alberta