Kristy Everett, RRT
Rocklin
Summary
Experienced health educator with a strong background in disease management and patient engagement. Proven track record in project management, including the implementation of new databases and chronic care programs. Skilled in coaching staff for best outcomes and creating a positive work culture.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Disease Management Specialist, Asthma & COPD Education
Health Net Federal Services
01.2013 - 01.2025
- Provided one-on-one disease management education by telephone, improving chronic condition management through personalized guidance, resulting in increased patient engagement and satisfaction. Assisted beneficiaries in making lifestyle changes, leading to an improvement in overall health outcomes. Led project management for the implementation of the new Care Radius database, resulting in an increase in team efficiency. Played a critical role with URAC accreditation by participating in staff interviews and conducting case reviews. Contributed to monthly staff meetings with ice breakers such as Name that Tune to build rapport.
- Maintained database systems to track and analyze operational data.
Supervisor, Asthma & COPD Education
Health Net Federal Services
01.2007 - 01.2013
- Responsible for the management of Asthma Education program for 23 TRICARE States. Responsible for oversight and day-to-day operations of the Disease Management Specialist Program and staff. Monitor and evaluate program operations and outcomes and assist with program service delivery as needed. In 2009 helped implement and execute new disease management program for COPD as directed by TRICARE. Utilized team building and creativity to motivate staff to accomplish and exceed departmental goals. Worked with graphics department to create posters to help track success with our objectives - designs included: Football/Sports field, Monopoly board ie 'Lungopoly', as well as 'Deadliest Catch' themes to visually track progress.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Certified Asthma Educator (AE-C) from 2007-2014.
Asthma Education Specialist
Health Net Federal Services
01.2006 - 01.2007
- Responsible for providing one-on-one disease management education by telephone. Focus on assisting beneficiaries with making lifestyle changes and to better self manage their asthma and communicate with their provider. Submitted recommendations to management regarding age appropriate program materials. Assisted asthma team on streamlining procedures and problem solving.
- Developed solutions to improve performance.
Respiratory Care Practitioner
VA Medical Center
01.2003 - 01.2006
Respiratory Care Practitioner
Sutter Roseville Medical Center
01.2001 - 01.2003
Education
Associate of Arts -
Butte Community College
Oroville, CAAssociate of Science - Respiratory Therapy
Butte College
Oroville, CASkills
- Customer relations
- Excellent communication
- Troubleshoot service issues
- Task prioritization
- Team leadership
- Self motivation
- Adaptability and flexibility
- Teamwork and collaboration
Affiliations
California Society of Respiratory Care (CSRC)
Timeline
Disease Management Specialist, Asthma & COPD Education
Health Net Federal Services
01.2013 - 01.2025
Supervisor, Asthma & COPD Education
Health Net Federal Services
01.2007 - 01.2013
Asthma Education Specialist
Health Net Federal Services
01.2006 - 01.2007
Respiratory Care Practitioner
VA Medical Center
01.2003 - 01.2006
Respiratory Care Practitioner
Sutter Roseville Medical Center
01.2001 - 01.2003
Associate of Arts -
Butte Community College
Associate of Science - Respiratory Therapy
Butte College
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