Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kristy Ellis

Kitchener,ON

Summary

Trusted strategic executive with a collaborative and effective communication and initiative style. Enthusiastic to lean into operations through strategic assessment of prioritize organizational goals with execution of comprehensive strategies. Expert in employee relations, risk management, workforce planning, leadership training, culture development, and performance management.

Overview

19
19
years of professional experience

Work History

Human Resources Business Consultant

KED Consulting Group
09.2022 - Current
  • Develops successful solutions tailored to clients' specific needs
  • Implements change to organizational structure to maximize efficiency, productivity and retention
  • Restructures the recruitment and onboarding while updating employee handbook and guideline training manuals
  • Suggests actionable recommendations to improve diversity, equality and inclusivity best practices
  • Developed emergency management plans for recovery decision-making and communications
  • Facilitates seminars to maintain OHSA, ESA compliance and continue safe working environments
  • Creation of multi-step approaches to increase positive engagement through surveys, focus groups and stay interviews
  • Analyzed problematic areas to provide recommendations and solutions.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.

HUMAN RESOURCES DIRECTOR

Transpharmation Canada ( InterVivo Solutions Inc)
03.2020 - 09.2022
  • Member of executive team to create vision, policies and strategic goals and objectives for business
  • Developed and administered comprehensive and compliant HR workplace policies and training
  • Analyzed and interpreted HR data to reduce turnover from 39% to 12% in 2 fiscal years
  • Established evaluation, performance management policies and measurements
  • Facilitated dispute resolution between employees and management
  • Analyzed training needs to design and implement LMS (Learning Management System)
  • Responsible for Health and Safety programs and policies including Pandemic (COVID-19) response
  • Supervised and coordinated work activities of HR team relating to payroll, employment, compensation, labor relations, and employee relations
  • Coached and supported Senior Management on performance development
  • Managed and negotiated the external health benefits renewals
  • Oversaw evaluation, classification, and rating of occupations and job positions
  • Analyzed and modified compensation and benefits policies to establish competitive programs to bring in the Living Wage Standard
  • Maintained company compliance with all responsible and regulatory bodies ie. OHSA, ESA, OMFRA, CCAC

HUMAN RESOURCE CONSULTANT

Closing the Gap Healthcare Inc
01.2016 - 02.2020
  • Advised management on organizing, preparing, and implementing recruiting and retention programs
  • Analyzed employment-related data and prepared organizational impact assessments
  • Interpreted and explained human resources policies, procedures, laws, standards, and regulations
  • Scheduled and administered skill, intelligence, psychological and drug tests for current and prospective employees
  • Ensured that necessary employment termination paperwork was completed
  • Addressed employee relations issues, such as investigations, harassment allegations, work complaints, or other employee concerns
  • Provided management with information and training related to interviewing, performance appraisals, counseling techniques, and documentation of performance issues.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Provided human resources, recruiting and resource allocation guidance in consulting environment.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Applied data and analytics to understand trends and develop solutions to positively impact organization.

HUMAN RESOURCE BUSINESS PARTNER

Closing the Gap Healthcare Inc
04.2013 - 12.2016
  • Designed and edited job and marketing descriptions to attract employees aligning with company culture
  • Made recommendations to identify and retain current talent and attract outside talent to business
  • Coached managers regarding effective performance management and talent improvement processes
  • Worked with managers to facilitate positive and legal handling of employee relations and communication matters.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Collaborated with leadership to assess and improve policies across board.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
  • Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.

HUMAN RESOURCES MANAGER

DSC Inc
09.2009 - 04.2013
  • Management of the Human Resources Department including payroll, employee health and safety training
  • Created disciplinary, absenteeism programs
  • Mediation of employee relations and team building
  • Managed employee lifecycle processes
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Designed and implemented human resources policies and procedures, employee handbook, incentive programs.

HUMAN RESOURCES GENERALIST

DSC Inc
01.2005 - 09.2009
  • Created and managed employee handbooks, policies and procedures, and job descriptions
  • Used Applicant Tracking Systems (ATS) to manage the recruitment and selection process
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Implemented and provided training to employees and managers on corporate policies, processes and procedures
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.

INSTRUCTOR

Laurel College, Conestoga College
09.2004 - 08.2006
  • Created learning-focused environment, encouraging student involvement and participation
  • Used variety of instructional methods, materials and techniques to educate students
  • Used varied tools to perform both formative and summative assessments
  • Participated in training courses and professional development opportunities to improve teaching skills
  • Facilitated Accredited courses through Canadian Payroll Association, Certified Payroll Administrator/Supervisor/Manager, Basic Bookkeeping, Simply Accounting
  • Career Search Program, Customer Service Program, Effective Communication, Keyboarding, MS Office Suite.

Education

Master of Arts - Clinical Psychology

NORTHWESTERN UNIVERSITY
EVANSTON, IL

POST- GRADUATE IN HUMAN RESOURCE MANAGEMENT -

Conestoga College, McMaster University

Bachelor of Arts - Psychology

UNIVERSITY OF MICHIGAN
ANN ARBOUR, MI

CERTIFIED PAYROLL PROFESSIONAL -

Canadian Payroll Association

CANADIAN PAYROLL ASSOCIATION -

Conestoga College

Skills

  • 20 Years of all aspects of Human Resources specializing in People, Operations, and Change
  • 15 Years experience in payroll and group benefits, labour cost management
  • 20 Years experience as an Instructor/ Seminar Facilitator in professional and educational environments
  • Recognized for successfully managing multiple projects simultaneously, resolving conflicts and providing guidance to leadership
  • Proven track record of developing and executing HR strategies to improve leadership, employee retention, satisfaction and productivity

Languages

French
Limited Working
Spanish
Elementary
ASL
Limited Working

Timeline

Human Resources Business Consultant

KED Consulting Group
09.2022 - Current

HUMAN RESOURCES DIRECTOR

Transpharmation Canada ( InterVivo Solutions Inc)
03.2020 - 09.2022

HUMAN RESOURCE CONSULTANT

Closing the Gap Healthcare Inc
01.2016 - 02.2020

HUMAN RESOURCE BUSINESS PARTNER

Closing the Gap Healthcare Inc
04.2013 - 12.2016

HUMAN RESOURCES MANAGER

DSC Inc
09.2009 - 04.2013

HUMAN RESOURCES GENERALIST

DSC Inc
01.2005 - 09.2009

INSTRUCTOR

Laurel College, Conestoga College
09.2004 - 08.2006

Master of Arts - Clinical Psychology

NORTHWESTERN UNIVERSITY

POST- GRADUATE IN HUMAN RESOURCE MANAGEMENT -

Conestoga College, McMaster University

Bachelor of Arts - Psychology

UNIVERSITY OF MICHIGAN

CERTIFIED PAYROLL PROFESSIONAL -

Canadian Payroll Association

CANADIAN PAYROLL ASSOCIATION -

Conestoga College

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