Kristopher Tom
San Francisco
Summary
Professional administrative expert with robust background in clerical work, specifically in senior roles. Proven track record of optimizing office procedures and enhancing workflow efficiency. Recognized for strong team collaboration and adaptability to changing needs, with proficiency in document management, communication, and leadership. Holds a Bachelor of Arts degree in Psychology and a Master's in Management, understanding the importance of interpersonal relationships within organizations.
Overview
10
10
years of professional experience
Work History
Senior Clerk
San Francisco Police Department
San Francisco, CA
08.2023 - Current
- Legal Process Intake
- Optimized document management processes by filing, maintaining, and retrieving public and confidential records using specialized document management systems, enhancing organizational efficiency
- Engaged in high-frequency communications with attorneys, police officers, and the public across various platforms, exemplifying professionalism and strengthening community trust
- Leveraged legal knowledge and problem-solving techniques to navigate and resolve varied clerical challenges, ensuring compliance with laws and procedures
Assistant Coach, Referee
Halberstadt Fencers Club
San Francisco, CA
06.2016 - Current
- Fencing Instructor & Board Member
- Instructed groups of over 30 students aged 7-12 in foundational saber fencing techniques during weekly sessions, enhancing their skills for future competitions
- Forged meaningful connections with students and parents, elevating program participation and communication effectiveness by employing empathetic and clear communication skills
- Contributed to strategic discussions on the Halberstadt Fencers’ Club Board, employing budget planning and time management to elevate overall member satisfaction
SFPD Cadet
San Francisco Police Department
San Francisco, CA
02.2019 - 08.2023
- First Response
- Facilitated community outreach by distributing over 1,000 free masks daily in high-need areas of San Francisco, including Tenderloin and Dolores Park, enhancing public health during the COVID-19 pandemic
- Managed the reception of over 100 calls daily, expertly routing inquiries to appropriate departments using a dedicated phone system, ensuring efficient communication
- Established a secure and welcoming environment at San Francisco Police Headquarters, utilizing metal detectors and X-ray protocols to reduce security incidents and enhance community trust
Education
Masters of Science - Management
University of California Davis
Davis, CA06-2026
Bachelor of Arts & Science - Psychology, Minor in Communication Studies, Minor in Philippine Studies
University of San Francisco
San Francisco, CA05-2023
Skills
- Advanced knowledge of Google Suite & Microsoft Office
- Knowledgeable in psychology fields & methods
- Excellent communication & leadership skills
- Proficient in conversational French
- Proactive in problem solving
- Adult & pediatric CPR certification
Websites
Timeline
Senior Clerk
San Francisco Police Department
08.2023 - Current
SFPD Cadet
San Francisco Police Department
02.2019 - 08.2023
Assistant Coach, Referee
Halberstadt Fencers Club
06.2016 - Current
Masters of Science - Management
University of California Davis
Bachelor of Arts & Science - Psychology, Minor in Communication Studies, Minor in Philippine Studies
University of San Francisco