KRISTOPHER PERRIER
Corman Park,SK
Summary
I aim to secure a dynamic role within a reputable organization where I can not only continue to develop and apply my expertise in successfully leading teams while implementing efficient operational procedures. I would like to foster my professional growth in a collaborative environment. My goal is to contribute to a long-term career with a company that shares my commitment to individual development and maintains a healthy work-life balance, all while working alongside a team dedicated to achieving shared objectives.
Overview
27
27
years of professional experience
Work History
President, Owner & Operator
DSR IINC (Under Subway Subs Of Canada/DAI Contract
10.2011 - 03.2023
- Successfully met and exceeded productivity goals for expanding the Saskatchewan territory, which encompassed Subway's growth, sales and revenue increase, franchisee recruitment, store transfers, and location approvals.
- Orchestrated negotiations for building leases and renewals, oversaw remodels, managed design and equipment procurement, and maintained rigorous operational standards through monthly store evaluations.
- Led marketing initiatives and spearheaded innovation and product/equipment testing to enhance overall performance.
- Established and managed a dedicated team to oversee various aspects of the territory, including positions such as Director of Operations, Operations Manager, Director of Development, Business Consultants, and Field Consultants.
- Organized and executed meetings for franchisees, owners, and multi-unit owners, as well as operational and marketing meetings and conference calls.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Reduced operational costs through strategic cost management initiatives.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Employed optimal safety practices to reduce worksite complaints and hazards.
Area Development Manager
Subway Subs of Canada
09.2007 - 09.2011
- DAI
- Managed company-owned territories across Western Canada and the Southern USA, which encompassed locations in Seattle, WA, Sacramento, CA, Riverside County, CA, New Mexico state, and Saskatchewan, Canada
- Provided guidance and leadership to Territory Managers, offering valuable insights across all facets of the Subway business
- Actively participated in franchisee, development, and operations meetings, contributing insights and delivering presentations to enhance performance
- Responsible for the recruitment of local teams, conducting annual performance reviews, and making recommendations regarding compensation adjustments.
Business Consultant/ Territory Manager
Subway Subs of Canada
05.2006 - 09.2007
- Conducted monthly assessments, involving visits to 25-30 locations, to guide franchisees in adhering to Subway's rigorous operational standards. These evaluations encompassed a thorough review of Key Performance Indicators (KPIs) with each franchisee, ensuring a comprehensive understanding of their performance metrics.
- Nurtured strong and trusting business relationships with franchisees, fostering an environment conducive to their business growth. Kris's personalized approach and commitment to their success contributed significantly to their individual and collective achievements.
- Demonstrated exceptional organizational skills by taking the lead in hosting, planning, and executing semi-annual local franchisee meetings. These gatherings served as pivotal forums for knowledge exchange, problem-solving, and strategic alignment among franchisees, further enhancing the strength of the Subway network in Saskatchewan.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Store Manager
Robins Donuts
10.1995 - 04.2006
- Operated and managed Robins Donuts family owned business
- Managed day to day operations with responsibilities including hiring, customer service, food ordering, inventory controls, baking and frying products, and paperwork controls.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
No Degree - Leadership, Business & Franchisee Mngmt
Subway Subs of Canada
Milford CT, USA05.2008
Bachelor of Science - Sociology
University of Saskatchewan
Saskatoon, SK05.2004
Skills
- Leadership
- Team Player
- Analytical
- Goal Oriented
- Problem Solver
- Excellent written and verbal communication
- Patience, determination, and persistence in troubleshooting challenges
- Dynamic, results-oriented problem solver
- Effective team player and independent worker
- Team leader and team player
- Information Documentation
- Contract Negotiation Expertise
- Problem-Solving Skills
- Customer Service
- Critical Thinking
- Resource Allocation
Additional Information
- Development agent of the year Canada: 2009, 2010, 2012, 2013, 2014, 2017
- Development agent of the year North america: 2010, 2013, 2014
Timeline
President, Owner & Operator
DSR IINC (Under Subway Subs Of Canada/DAI Contract
10.2011 - 03.2023
Area Development Manager
Subway Subs of Canada
09.2007 - 09.2011
Business Consultant/ Territory Manager
Subway Subs of Canada
05.2006 - 09.2007
Store Manager
Robins Donuts
10.1995 - 04.2006
No Degree - Leadership, Business & Franchisee Mngmt
Subway Subs of Canada
Bachelor of Science - Sociology
University of Saskatchewan
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