Kristopher Origel
Sherman Oaks
Summary
Highly adaptable ans service-oriented professional with a proven ability to operate effectively in diverse, high-responsibility environments. Brings a unique blend of experience in customer-facing positions from the financial sector, with the leadership and creative skills honed through coaching youth sports programs. Adept with managing high-profile clientele, as well as high-pressure and high-stress environments. Trained in de-escalation techniques, emergency management, and safety awareness protocols with a demonstrated proficiency in acute situational awareness, tactical problem-solving, and a confident level of professionalism. Looking to leverage skills, knowledge, and experience gained in a new role, with a sound commitment to providing reliable, discrete, and responsive service tailored to an organization's unique needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Branch Service Representative
SMBC Manubank
01.2023 - Current
- Aided branch manager in completing monthly audits of transaction records to ensure accuracy and prevent discrepancies within company books and clientel.
- Provided backup support during staff shortages, quickly adapting to various roles such as teller or receptionist when needed to maintain smooth operations.
- Participated in regular training sessions to stay current on banking policies, procedures, and industry news for better customer service delivery.
- Processed loan applications meticulously, gathering necessary documentation to expedite approval processes for customers seeking financing options.
Youth Sports Coach
VNSO Recreation Center
02.2024 - Current
- Supervised practices and contests, prioritizing safety for participants.
- Fostered a positive team environment with consistent communication and motivational tactics.
- Developed players'' skills through personalized training sessions for improved game results.
- Enhanced team performance by implementing effective coaching strategies and techniques.
Education
Associate of Arts - Kinesiology
Los Angeles Valley College
Van Nuys, CA06-2017
Ulysses S. Grant High School
Valley Glen, CA06-2011
Skills
- Bilingual (Spanish)
- Threat Assessment
- De-escalation techniques (or conflict mediation)
- Cross-cultural sensitivity
- Asset Management
- High level of physical fitness
- First Aid and CPR (if applicable)
- Guard Card
- Crowd Control
Certification
Guard Card 4/25 - 4/27
*BSIS Guard Card Training
Languages
Spanish
Native or Bilingual
Timeline
Youth Sports Coach
VNSO Recreation Center
02.2024 - Current
Branch Service Representative
SMBC Manubank
01.2023 - Current
Associate of Arts - Kinesiology
Los Angeles Valley College
Ulysses S. Grant High School
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