Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kristopher Kristianson

Wetaskiwin,AB

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Versed in discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Associate

The Source
07.2022 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged with customers to build rapport and loyalty.
  • Used in-store system to locate inventory and place special orders for customers.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Solved customer challenges by offering relevant products and services.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sub Contractor for Twin & Battle Lake Campground

Micheal Shopa (County Of Wetaskiwin)
05.2018 - 10.2022
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained detailed records of work performed, materials used, and labor hours for accurate invoicing and reporting purposes.
  • Devised and implemented processes and procedures to streamline operations.
  • Implemented safety protocols, resulting in reduced workplace accidents and increased compliance with industry regulations.
  • Developed strong relationships with clients, leading to repeat business and increased revenue.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Maintained equipment and company vehicles by performing regularly scheduled maintenance and repairs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted site inspections to verify quality control and customer satisfaction.
  • Tracked attendance and submitted work logs every day.
  • Resolved disputes professionally, fostering positive working relationships with clients and fellow subcontractors alike.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Evaluated customer needs and feedback to drive product and service improvements.

Manager

Daves Vape Shop
10.2018 - 05.2022
  • Improved safety procedures to create safe working conditions for workers.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.

Maintenance Crew Member

Half Moon Lake Campground
03.2013 - 02.2014
  • Executed tasks within time and budget constraints.
  • Streamlined maintenance processes by implementing an organized system for tracking work orders, spare parts inventory, and equipment records.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Contributed to cost savings through careful evaluation of repair options, choosing the most efficient solution without compromising quality or safety.
  • Reduced downtime for machinery by quickly identifying issues and performing necessary repairs.
  • Conducted repairs on equipment to return machines and tools to functionality.
  • Replaced worn or broken parts on machines and equipment.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Collaborated with other departments to address cross-functional maintenance needs effectively.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Laborer

Dereks Roofing
02.2004 - 02.2014
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Optimized resource utilization by assisting in the recycling or repurposing of leftover materials from completed projects.
  • Helped with erecting scaffolding and ladders.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Cleaned and maintained tools, equipment and worksites.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Organized materials, tools, and equipment to supply team members.
  • Used variety of hand and power tools to complete tasks.
  • Worked on sites, installing roofs and other exterior components.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Education

High School Diploma -

North Island Distance Education
Courtenay, BC

Skills

  • Complex Problem-Solving
  • Fitting room maintenance
  • Building rapport
  • Sales floor organization
  • Statistical Analysis
  • System Maintenance
  • Business Intelligence
  • IT resource use
  • Customer Support
  • Client Relations
  • IT risk management
  • IT Troubleshooting

Languages

English
Native or Bilingual

Certification

Coursera Online Training and Education: Cyber Security-Current

Foundations of cyber security course- 2023

Connect and protect networks and network security- 2023

Play it safe manage security risks- 2023

Tools of the trade Linux & SQL- 2023

Assets, Threats, & Vulnerability- 2023

Sound the alarm detection & response- 2023

Timeline

Sales Associate

The Source
07.2022 - Current

Manager

Daves Vape Shop
10.2018 - 05.2022

Sub Contractor for Twin & Battle Lake Campground

Micheal Shopa (County Of Wetaskiwin)
05.2018 - 10.2022

Maintenance Crew Member

Half Moon Lake Campground
03.2013 - 02.2014

Laborer

Dereks Roofing
02.2004 - 02.2014

High School Diploma -

North Island Distance Education

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Kristopher Kristianson