Kristopher Hernandez
1981 Maple Ave, Costa Mesa
Summary
Knowledgeable Solutions Specialist well-versed in current industry, market and product trends. Relentless and charismatic individual with 4+ years of B2B sales, business development, and account management.
Overview
7
7
years of professional experience
Work History
Sales Engineer
Videojet
04.2023 - Current
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Analyzed market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
Microsoft Cloud Solutions Specialist
Trusted Tech Team
09.2022 - 04.2023
- B2B sales for a Microsoft-only Shop
- Coercing C-Suite Executives the benefits of procuring Cloud products through a Channel partner rather than through Microsoft Direct
- Negotiated, prepared and signed contracts with clients
- Developed business pipeline using cold techniques
Business Development Specialist
Fletcher Jones Management West
10.2020 - 09.2022
- Developed business pipeline using cold and warm techniques
- Expanded business through effective network development, identifying new and prospective clients
- Handled 200+ calls per day to address customer inquiries and concerns
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
Lead Dispatcher
Todd Pipe & Supply
07.2017 - 10.2020
- Managed five dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages
Education
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
Fullerton, CA06.2023
Associate of Arts - Business Administration And Management
Norco College
Norco, CA07.2020
Skills
- Fluent in English and Spanish
- Industry Trends Knowledge
- Account Management
- Technical Consulting
- Business Development & Planning
- Salesforce/Momentum/Outreach CRM Experience
- Microsoft Word/Office/Excel Certified
- Excellent Communication Skills
- Critical Thinking
- Outstanding Team-Player
- Efficient Multi-Tasker
Timeline
Sales Engineer
Videojet
04.2023 - Current
Microsoft Cloud Solutions Specialist
Trusted Tech Team
09.2022 - 04.2023
Business Development Specialist
Fletcher Jones Management West
10.2020 - 09.2022
Lead Dispatcher
Todd Pipe & Supply
07.2017 - 10.2020
Bachelor of Arts - Business Administration And Management
California State University - Fullerton
Associate of Arts - Business Administration And Management
Norco College
Similar Profiles
Paola Pérez DomínguezPaola Pérez Domínguez
Accounting Intern at VideojetAccounting Intern at Videojet
Burak TokalBurak Tokal
Regional Demand Manager MEA at VideojetRegional Demand Manager MEA at Videojet
Alonzo TurnerAlonzo Turner
Mixer 3 at VideojetMixer 3 at Videojet
Emma ChatfieldEmma Chatfield
Server at Dick Church's RestaurantServer at Dick Church's Restaurant
RICARDO GARCIARICARDO GARCIA
MAINTENANCE MANAGER at E&S Ring ManagementMAINTENANCE MANAGER at E&S Ring Management