Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KRISTOPHER DEWEY

Almonte,ON

Summary

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Supervisor

FedEx Express
09.2024 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Operations Manager

FedEx Ground
11.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Owner

The Almonte Ice Cream Shop
01.2021 - Current
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Inside & Outside Sales Associate

Allegra Marketing Print Mail.
01.2012 - 06.2022
  • Enhanced overall sales performance by providing comprehensive support to the sales team.
  • Achieved sales targets consistently by implementing effective sales strategies tailored to individual accounts.
  • Secured new business opportunities through networking and relationship-building activities.
  • Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
  • Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.
  • Managed a diverse portfolio of clients, ensuring timely communication and effective project management.

Education

Graduate of Business Marketing - Business Marketing

Mohawk College
Hamilton, ON

Standard First Aid CPR and AED, Food Handling, Smart Serve, Yard Switcher, FedEx continual learning through FLC.

Skills

  • Performance monitoring
  • Safety oversight
  • Conflict Resolution
  • Professionalism
  • Logistics expertise
  • Scheduling
  • Documentation and control
  • Reliability
  • Team Management
  • Communication Skills
  • Evaluate performance
  • Staff Development

Languages

English
Full Professional

Certification

  • CPR/AED Certification
  • Forklift Certification
  • Switcher/Shunter Trainer Certified

Timeline

Operations Supervisor

FedEx Express
09.2024 - Current

Operations Manager

FedEx Ground
11.2021 - Current

Owner

The Almonte Ice Cream Shop
01.2021 - Current

Inside & Outside Sales Associate

Allegra Marketing Print Mail.
01.2012 - 06.2022

Standard First Aid CPR and AED, Food Handling, Smart Serve, Yard Switcher, FedEx continual learning through FLC.

Graduate of Business Marketing - Business Marketing

Mohawk College

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KRISTOPHER DEWEY