Kristofer Goloy
San Bernardino,CA
Summary
Adept at materials and labor costing and skilled in maintenance and repair, Significantly enhanced operational efficiency at Georgia-Pacific and other leading companies. Renowned for professional speaking and service-orientation, consistently exceed employer expectations, demonstrating a dependable and results-driven approach to achieving and surpassing targets.
Overview
20
20
years of professional experience
Work History
Product Associate
Georgia-Pacific
01.2024 - Current
- Fully trained and proficient operating T-Car providing incoming/outgoing stock of product.
- Assist as 3rd man on Bobst Flexo machine helping with proper inspection of product and applying load tags before shipment.
- Capable of operating strapper to secure product before shipment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Service Coordinator and MFG Tech Support
Allied High Tech Products
04.2015 - 01.2024
- Initiated contact with customers to coordinate scheduled pickups, troubleshooting tips, create service logs and formal quotes.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Upheld client satisfaction by designing accurate and detailed timelines for services and alerting clients of changes.
- Maintained effective customer service by responding to service requests quickly.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Evaluated internal and final results to determine quality levels and isolate root causes of any identified faults.
Logistics Team Lead
Target
10.2010 - 02.2015
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Produced weekly status reports detailing logistic operations and problems.
- Printed tickets, picked supplies and filled packages under tight deadlines.
Parts Counter Sales Person
Downey Off Road, Mfg.
06.2004 - 08.2009
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers with diagnosing problems for suspension components and purchasing necessary replacements.
Education
High School Diploma -
Pioneer High School
Whittier, CA06.2000
No Degree -
Rio Hondo College
Whittier, CASkills
- Materials and Labor Costing
- Work Estimation
- Skilled Maintenance and Repair
- Visual Inspections
- Repair Requirements Determination
- Professional Speaking
- Dependable and Consistent
- Service-Orientation
- Email Correspondence
Enjoy spending time with family & love all forms of sports/motorsports.
I have recently become a father of 3 (my first child is a fur-baby) as my wife and I are preparing the arrival of our son. We've already been blessed with our daughter who recently just turned 2 and am enjoying watching her grow. My wife and I have discovered that she shares a lot of interests of mine in regards to sports (i.e. football, basketball, hockey etc.) as well as motor sports (i.e. Formula 1, NASCAR, Baja etc.) and she is currently into Dinosaurs. Being around my family is such a joy and blessing and nothing compares to the fun we experience together!
Timeline
Product Associate
Georgia-Pacific
01.2024 - Current
Service Coordinator and MFG Tech Support
Allied High Tech Products
04.2015 - 01.2024
Logistics Team Lead
Target
10.2010 - 02.2015
Parts Counter Sales Person
Downey Off Road, Mfg.
06.2004 - 08.2009
High School Diploma -
Pioneer High School
No Degree -
Rio Hondo College
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