Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
WORK AUTHORIZATION
Timeline
Generic

KRISTINE JOY DELMENDO

Edmonton

Summary

Healthcare professional with strong experience in patient care and support. Skilled in assisting with daily living activities, maintaining patient comfort, and ensuring adherence to care plans. Known for excellent teamwork, adaptability, and delivering reliable results. Compassionate, patient-focused, and adept at fostering positive environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Healthcare Aide

Care Givers Home Health Care, The Waterford of Summerlea
06.2025 - Current
  • Helped patients maintain their independence while providing support when needed.
  • Maintained a clean and safe environment for all patients according to health regulations and standards.
  • Supported patients with mobility and transfer tasks, ensuring their safety and independence.
  • Observed and documented changes in the patient's condition, including physical and emotional well-being.
  • Giving medications, bathing assistance and grooming.

Medical Office Assistant

Westend Callingwood Medical Clinic
01.2025 - 05.2025
  • Accurately measured and recorded patient vital signs (blood pressure, temperature, pulse, and respiration rate).
  • Responded to patient inquiries, scheduled appointments, and efficiently managed phone calls.
  • Welcomed patients, verified information, and ensured smooth check-in procedures for appointments.
  • Ensured that all required paperwork was completed accurately before submitting it for processing.

Customer Service Representative

Foundever
06.2024 - 08.2024
  • Consistently exceeded customer expectations by promptly addressing concerns and providing accurate information.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved customer complaints promptly and efficiently.

Head Nurse

Al Nuzha Medical Complex
03.2021 - 02.2023
  • Resolved conflicts between nursing staff members and provided coaching and counseling when appropriate.
  • Provided guidance and support to the nursing staff, ensuring compliance with established policies and procedures.
  • Scheduling, assigning tasks, and monitoring the progress of daily operations within the nursing unit.
  • Led teams to consistently achieve positive patient outcomes by prioritizing ambitious standards of care and best practices.

Staff Nurse

Al Yasmin Medical Center
09.2014 - 02.2021
  • Performed various nursing interventions, such as wound dressing, vital signs monitoring, and specimen collection.
  • Developed individualized teaching strategies for each patient based on their specific needs.
  • Monitored patients' conditions and reported changes to physicians.
  • Performed nail removal, wound stitching and removal, and foreign body removal with the doctor's approval and supervision.

Staff Nurse

Hetlin Medical Clinic
10.2011 - 11.2013
  • Provided comprehensive patient care, including wound dressing, vital signs monitoring, and specimen collection.
  • Consistently performed routine medication audits, ensuring adherence to internal and industry best practices.
  • Demonstrated effective communication skills while interacting with patients, families, physicians, and other healthcare staff members.
  • Provided patient and family education.

Education

Post-Diploma Certificate - Healthcare Leadership

Norquest College
Edmonton, AB
04.2025

Bachelor of Science - Nursing

Union Christian College
San Fernando, La Union
04.2009

Skills

  • Clinical skills: patient assessment, medication administration, wound care, vital signs monitoring, personal care assistance, and mobility assistance
  • Administrative skills: appointment scheduling, record keeping, data entry, and office management
  • Customer service: communication, problem-solving, conflict resolution, active listening
  • Leadership: team leadership, staff training, delegation
  • Software proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Canva)

Certification

  • Philippine Nursing Licensure, 2010-03-25
  • Prometric Saudi License for Nurses, 2011-05-11
  • Post-Diploma Certificate in Healthcare Leadership, 2025-04-25
  • Health Care Aide Education Program Certificate and Directory, 2025-02-06
  • Early Childhood Educator Level 1, 2025-02-03
  • BLS Provider Certificate, 2025-05-18

LANGUAGES

English, Fluent
Native or Bilingual
Tagalog, Fluent
Native or Bilingual
Arabic, Conversational
Professional Working

WORK AUTHORIZATION

Authorized to work in Canada under PGWP

Timeline

Healthcare Aide

Care Givers Home Health Care, The Waterford of Summerlea
06.2025 - Current

Medical Office Assistant

Westend Callingwood Medical Clinic
01.2025 - 05.2025

Customer Service Representative

Foundever
06.2024 - 08.2024

Head Nurse

Al Nuzha Medical Complex
03.2021 - 02.2023

Staff Nurse

Al Yasmin Medical Center
09.2014 - 02.2021

Staff Nurse

Hetlin Medical Clinic
10.2011 - 11.2013

Post-Diploma Certificate - Healthcare Leadership

Norquest College

Bachelor of Science - Nursing

Union Christian College

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KRISTINE JOY DELMENDO