Kristine Gayle Yambot
Calgary,AB
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Amazon FC. Skilled in inventory management and customer service, I excel in fast-paced environments, significantly improving efficiency. My strong interpersonal skills and attention to detail have consistently boosted team performance and operational success.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon FC
10.2023 - 01.2024
- Processed customer returns accurately and efficiently, maintaining high standards of customer trust.
- Inspected and assessed the condition of returned items for resale, ensuring product integrity.
Sales Associate
TJX Winners
08.2023 - 11.2023
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Warehouse Associate
Matrix Logistics
06.2022 - 08.2023
- Used voice-picking technology to accurately select items for delivery, ensuring timely shipment.
- Maintained a clean, organized, and safe working environment by adhering to safety protocols.
- Consistently met delivery deadlines, upholding quality and efficiency in a fast-paced setting.
Warehouse Associate
Amazon FC
10.2021 - 04.2022
- Handled product scanning and inventory management, ensuring accurate stock levels.
- Met productivity goals by efficiently moving items and maintaining organized inventory spaces.
- Spotted and removed contaminated materials and products not meeting quality standards.
Pharmacy Assistant
Sobeys Pharmacy
08.2020 - 12.2021
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Kept pharmacy counter and related areas clean, neat and organized.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Generated labels for prescriptions and maintained accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Received incoming supplies and stocked in correct locations.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Team Member
Tim Hortons
08.2016 - 10.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationship and contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Operated register to process payments and collect cash payment for order totals.
Team Member
Via Cibo Restaurant
08.2019 - 02.2020
- Operated register to process payments and collect cash payments for order totals
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained clean and orderly store environment, ensuring pleasant dining experience for customers.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
College Graduate - Pharmacy Assistant
Robertson College
Calgary, AB02.2020
Bachelor's Degree - Radiologic Technology
Lyceum of The Philippines University Batangas
Batangas City, Philippines03.2016
Bachelor's Degree - Hotel And Restaurant Management
Centro Escolar University Manila
Manila Philippines03.2012
Skills
- Attention to Detail
- Customer Service
- Time Management
- Effective Communication
Languages
English
Professional Working
Timeline
Warehouse Associate
Amazon FC
10.2023 - 01.2024
Sales Associate
TJX Winners
08.2023 - 11.2023
Warehouse Associate
Matrix Logistics
06.2022 - 08.2023
Warehouse Associate
Amazon FC
10.2021 - 04.2022
Pharmacy Assistant
Sobeys Pharmacy
08.2020 - 12.2021
Team Member
Via Cibo Restaurant
08.2019 - 02.2020
Team Member
Tim Hortons
08.2016 - 10.2020
College Graduate - Pharmacy Assistant
Robertson College
Bachelor's Degree - Radiologic Technology
Lyceum of The Philippines University Batangas
Bachelor's Degree - Hotel And Restaurant Management
Centro Escolar University Manila
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