Summary

Overview

Work History

Education

Skills

Certification

References

Timeline

Kristine Weeks

Airdrie,AB

Summary

Dynamic leader with a proven track record in enhancing operational efficiency and customer satisfaction. Excelled in leadership development and operational management, reducing costs and minimizing turnover. Skilled in inventory management and regulatory standards, adept at making effective decisions to drive business success.

Overview

14

14

years of professional experience

1

1

Certification

Work History

General Manager

Boston Pizza Crossiron Mills

Rocky View, Alberta

11.2010 - 11.2024

Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Cultivated strong vendor partnerships for cost-effective procurement
Leading, motivating, and developing a positive team culture to reduce turnover and enhance productivity.
Ensured compliance with local health department regulations regarding food safety standards.
Devised effective schedules to enhance workforce productivity
Established and upheld service excellence.
Guaranteed high levels of customer satisfaction

Education

Bachelor of Arts - Sociology

University of Calgary

Calgary

04-2005

Skills

Leadership Development
Customer service excellence
Operational Management
Regulatory Standards Knowledge

Inventory and supply management
Effective Decision-Making
Labor Cost Controls

Certification

Food safe certification
Pro-serve

References

References available upon request.

Timeline

General Manager

Boston Pizza Crossiron Mills

11.2010 - 11.2024

Bachelor of Arts - Sociology

University of Calgary