Kristine Weeks
Airdrie,AB
Summary
Dynamic leader with a proven track record in enhancing operational efficiency and customer satisfaction. Excelled in leadership development and operational management, reducing costs and minimizing turnover. Skilled in inventory management and regulatory standards, adept at making effective decisions to drive business success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Boston Pizza Crossiron Mills
Rocky View, Alberta
11.2010 - 11.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Cultivated strong vendor partnerships for cost-effective procurement
- Leading, motivating, and developing a positive team culture to reduce turnover and enhance productivity.
- Ensured compliance with local health department regulations regarding food safety standards.
- Devised effective schedules to enhance workforce productivity
- Established and upheld service excellence.
- Guaranteed high levels of customer satisfaction
Education
Bachelor of Arts - Sociology
University of Calgary
Calgary04-2005
Skills
- Leadership Development
- Customer service excellence
- Operational Management
- Regulatory Standards Knowledge
- Inventory and supply management
- Effective Decision-Making
- Labor Cost Controls
Certification
- Food safe certification
- Pro-serve
References
References available upon request.
Timeline
General Manager
Boston Pizza Crossiron Mills
11.2010 - 11.2024
Bachelor of Arts - Sociology
University of Calgary
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