Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kristine Root

Property Management Professional
Los Angeles,CA

Summary

Experienced Community Manager with 9 years in Property Management. Skilled in sales and business management, possessing strong communication, organization, and planning abilities. Demonstrated success in problem-solving, conflict resolution, and crisis management. Capable of balancing employee, customer, and asset manager/owner expectations. Passionate about fostering business partnerships, developing and implementing business plans, and driving revenue growth. Able to efficiently manage a heavy workload while supporting supervisors to promote personal and organizational growth.

Overview

9
9
years of professional experience

Work History

Community Manager (Lease-Up)

Greystar
Los Angeles, California
09.2021 - Current
  • Directed full-scale lease-up of two Class A multifamily assets (579 units + 5 commercial spaces), leading software platform deployment (RealPage, OpsTechnology, Yardi) and ensuring team adoption through training and documentation.
  • Partnered with corporate and asset managers to implement performance dashboards and reporting tools aligned with leasing velocity, rental rate optimization, and budget forecasts.
  • Led discovery efforts on operational workflows, identifying inefficiencies and implementing digital tools to streamline rent collection, renewals, and marketing.
  • Coordinated with development, legal, and compliance stakeholders to integrate 14 BMR units, including system setup, waitlist tracking, and regulatory audit readiness.
  • Mentored 8 team members on sales, customer service excellence, and revenue-maximizing workflows, resulting in a 5% rate increase and 70% renewal rate in year one.

Senior Community Director

UDR
Anaheim, California
04.2016 - 09.2021
  • Managed a 675-unit portfolio, delivering consistent NOI growth and reducing turnover costs by over 20% through streamlined resident retention programs and operational efficiencies.
  • Executed major capital improvement projects, including a $1M fitness center renovation and unit ROI upgrades, resulting in average 12% rate-of-return per unit.
  • Implemented reporting procedures and technology integrations across leasing, maintenance, and financial operations via Yardi and RealPage tools.
  • Led property sale transition of a 386-unit asset, managing due diligence, system handoff, and team training.
  • Maintained close collaboration with asset managers and corporate teams to align technology use with budget goals, compliance requirements, and performance metrics.

Education

Bachelor of Arts - Business Administration

California State University Fullerton
Fullerton, CA
05.2001 -

Skills

  • RealPage (OneSite, YieldStar, OpsTechnology, AIRM)

  • Yardi

  • Lease-Up Strategy

  • Financial Reporting & Forecasting

  • Variance Analysis

  • Budget Management

  • System Optimization

  • CRM & Marketing Platforms

  • Customer support

  • Sales support

  • Problem-solving

  • Microsoft Excel

  • Active listening

  • Risk Management

Websites

Timeline

Community Manager (Lease-Up)

Greystar
09.2021 - Current

Senior Community Director

UDR
04.2016 - 09.2021

Bachelor of Arts - Business Administration

California State University Fullerton
05.2001 -

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Kristine RootProperty Management Professional