Kristine Robichaud
Calgary,AB
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through strong work ethic, adaptability, and exceptional interpersonal skills. Committed to mastering new challenges and contributing effectively in unsupervised environments.
Overview
14
14
years of professional experience
Work History
Student
Bow Valley College
Calgary, Alberta
09.2024 - 06.2026
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Oversaw front office customer service, appointment management, billing, and administration tasks to enhance workflow efficiency.
- Maintained accurate patient records and ensured compliance with medical documentation standards.
- Coordinated patient scheduling and appointment confirmations to optimize office operations.
Master Barber
Tommyguns Barbershop
Calgary, Alberta
03.2018 - Current
- Collaborated with team members to enhance service delivery and customer experience.
- Trained junior barbers on techniques, tools, and customer service practices.
- Participated in ongoing training to stay updated on trends and techniques in barbering.
- Developed relationships with clients to ensure repeat business opportunities.
- Resolved customer complaints promptly in a courteous manner.
Barbershop Supervisor
Halftime Haircuts for Men
Dieppe, New Brunswick
10.2012 - 01.2018
- Ensured exceptional customer service and satisfaction through personalized consultation.
- Maintained cleanliness and organization of the barbershop to ensure a welcoming atmosphere.
- Supervised daily operations of the barbershop, ensuring smooth functioning.
Education
Graduate Certificate - Medical Office Assistant
Bow Valley College
Calgary06-2026
Licensed Beautician - Cosmetology School
Jon Raymond
Moncton, NB06-2010
High School Diploma -
Monseigneur-Marcel-Francois-Richard
St-Louis-de-Kent, NB06-2009
Skills
- Patient scheduling
- Customer service
- FLUENT IN FRENCH
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Excellent communication
- Interpersonal skills
Languages
French
Professional
English
Professional
Affiliations
Volunteer for Run for the Cure-2023
Timeline
Student
Bow Valley College
09.2024 - 06.2026
Master Barber
Tommyguns Barbershop
03.2018 - Current
Barbershop Supervisor
Halftime Haircuts for Men
10.2012 - 01.2018
Graduate Certificate - Medical Office Assistant
Bow Valley College
Licensed Beautician - Cosmetology School
Jon Raymond
High School Diploma -
Monseigneur-Marcel-Francois-Richard