Kristine Palacio
Montreal,QC
Summary
Hello,As you can see from my experiences, I am mostly on sales, customer relations and paperworks. I am an ambitious person that wants to learn more and gain more to reach my goal in life( hard or easy ) I can do it. With my skills,my enthusiastic character and charm, my goal is to help a company grow to reach their potential as well as mine.
Overview
4
4
years of professional experience
Work History
Car Salesperson/Content Creator
Drivven.ca
Montreal, Quebec
02.2025 - 09.2025
- Guided customers through financing options, enhancing their purchasing experience.
- Developed engaging marketing content for TikTok, Instagram, and Facebook to boost brand visibility.
- Clarified model differences to clients, highlighting key capabilities and features.
- Processed contracts, purchase receipts, vehicle registrations, and dealer files efficiently.
Administration Associate/Dispatcher
Arctic Glacier Premium Ice
Dorval, Quebec
06.2022 - 02.2025
- Oversaw shipping, receiving operations including loading, unloading trucks and verifying contents against paperwork.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Monitored inventory of ice and wood materials entering and leaving the warehouse.
- Resolved customer complaints related to service issues or delays.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Customer Service Representative
Big dog payments
Vaudreuil-Dorion, Quebec
11.2021 - 10.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Cashier
Tim hortons/ Bistro/Burger king
Montreal, Quebec
07.2021 - 10.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Served coffees, teas, donuts, sandwiches, etc
- Stocked shelves with merchandise when needed.
- *Busy Environment* (YUL Montreal Airport)
Education
High School Diploma -
Ecole Secondaire Saint-Luc
6300 Chemin De La Cote St-luc06-2021
Skills
- Merchandising and product display strategies
- Problem solving
- Software and tech(MS office suits, dynamic CRM 365, Kommo CRM, UKG PRO,Slack , Highjump, P2K and more
- Marketing: made videos 3-4 times a day, email marketing, content creation
- Work ethic: Reliable, striving for quality, always put customers needs first
- teamwork/ fast learner
- willing to open and gain more knowledge to improve skills
Languages
English
Full Professional
French
Professional
tagalog
Limited
Timeline
Car Salesperson/Content Creator
Drivven.ca
02.2025 - 09.2025
Administration Associate/Dispatcher
Arctic Glacier Premium Ice
06.2022 - 02.2025
Customer Service Representative
Big dog payments
11.2021 - 10.2022
Cashier
Tim hortons/ Bistro/Burger king
07.2021 - 10.2021
High School Diploma -
Ecole Secondaire Saint-Luc