Kristine Oganesyan
Glendale
Summary
Compassionate Home Health Care Manager known for high productivity and efficient task completion within patient care environments. Possess specialized skills in patient advocacy, care plan development, and staff training and supervision. Excel in communication, empathy, and leadership, ensuring seamless coordination of patient services and fostering positive relationships with both patients and team members.
Overview
29
29
years of professional experience
Work History
Home Health Care Manager
Narvista Home Health Inc.
Glendale
11.2022 - Current
- Oversaw daily operations of patient care services and staff management.
- Coordinated care plans with healthcare providers and families for optimal outcomes.
- Collaborated with interdisciplinary teams to enhance patient care strategies.
- Conducted regular assessments to evaluate patient needs and adjust services accordingly.
In Home Supportive Services
IHSS Adult Services Program
Glendale
02.2002 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided emotional support and companionship to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals.
- Provided emotional support to clients during difficult times.
- Participated in continuing education classes and seminars related to In-Home Supportive Services Provider role.
Marketing and Business Development Manager
Martin L. and Associate Inc.
Glendale
06.2007 - 03.2020
- Developed marketing strategies to enhance brand visibility and market reach.
- Managed business development initiatives to identify new growth opportunities.
- Conducted market research to understand customer needs and industry trends.
- Oversaw the execution of promotional events to engage potential clients and partners.
Clinic Manager
Armen Nersesyan
Van Nuys
02.2002 - 05.2007
- Oversaw daily operations and staff management in a healthcare clinic.
- Monitored compliance with health regulations and clinic policies for patient safety.
- Coordinated training sessions for new staff to ensure quality care standards.
- Developed communication protocols between staff and patients for enhanced service delivery.
Billing Assistant
Primex Clinical Laboratories
Van Nuys
06.1997 - 09.2001
- Maintained organized files for billing documents and related correspondence.
- Assisted in resolving customer billing inquiries through effective communication.
- Processed billing invoices using company software and maintained accurate records.
- Updated customer account information promptly to reflect accurate billing data.
Education
Bachelor of Science - Business Administration
CSUN
Northridge, CA05-1999
Skills
- Care coordination
- Patient assessments
- Regulatory compliance
- Staff training
- Health care software
- Customer relationship management
- Marketing strategies
- Client confidentiality
- Client advocacy
- Home care regulations
- Facility oversight
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Timeline
Home Health Care Manager
Narvista Home Health Inc.
11.2022 - Current
Marketing and Business Development Manager
Martin L. and Associate Inc.
06.2007 - 03.2020
In Home Supportive Services
IHSS Adult Services Program
02.2002 - Current
Clinic Manager
Armen Nersesyan
02.2002 - 05.2007
Billing Assistant
Primex Clinical Laboratories
06.1997 - 09.2001
Bachelor of Science - Business Administration
CSUN