Kristine Mendoza

Sales Assistant

Dubai Dutyfree

02.2010 - Current

Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Met and exceeded sales targets consistently, contributing to overall team success.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Fielded customer questions to share information about products, availability, and pricing.
Updated product displays regularly, keeping store appearance fresh and appealing.
Identified upselling opportunities, contributing to increase in average transaction value.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Performed cash, card, and check transactions to complete customer purchases.