Kristine Hayward
Brigden,ON
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Brownstones
11.2024 - 01.2025
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Beauty Advisor
Hogans Pharmacy
09.2024 - 12.2024
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Conducted skin analysis to provide customers with personalized skincare regimens.
Sales Associate
Heartbreaker
01.2019 - 12.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Server
Chino Latino
01.2017 - 01.2019
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
Education
Smart Serve
07-2023
Esthetics -
Pebec Collage of Esthetics
London, ON06.2001
Ontario Secondary School Diploma -
LCCVI
Petrolia, ON06.2000
Skills
- 17 years customer service and client relationship management
- Highly motivated and enjoy problem solving in all work environments
- G License, transportation
- Strong work ethic
- Inventory Management, POS systems
- Basic Office equipment and organizational skills
- Customer Service
Timeline
Server
Brownstones
11.2024 - 01.2025
Beauty Advisor
Hogans Pharmacy
09.2024 - 12.2024
Sales Associate
Heartbreaker
01.2019 - 12.2022
Server
Chino Latino
01.2017 - 01.2019
Ontario Secondary School Diploma -
LCCVI
Smart Serve
Esthetics -
Pebec Collage of Esthetics
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