Driven leader with a track record of enhancing customer service excellence at Bulk Barn Food Limited. Skilled in inventory management and effective communication, adept at multitasking and fostering a results-driven team environment. Demonstrated success in improving operational efficiency and financial management, ensuring both customer satisfaction and business growth.
- Provide excellent Customer Service through recruitment, training, and development to actively engage with clientele.
- Schedule employees to ensure proper coverage and smooth operations, while keeping in line with store budget.
- Proficient with the POS system (Point of Sale), Microsoft word, Excel, and Outlook.
- Responsible for daily and weekly store finances by ensuring cash balance, investigate shortages/overages, daily cash deposits, and daily and weekly reports.
- Maintain inventory levels through; daily product filling, weekly backroom inventory, and weekly ordering of merchandise.
- Managing of Waste Log to keep shrink in line with store target by; maintaining expiry dates, timely markdowns, and product rotation.
- Provide customer service by interacting with the clients to understand their needs and fulfilling their requirements.
- Responsible for inventory and store management by maintaining store levels, organizing of overstock, and rotation of stock as needed.
- Ensure regular cash pickups, nightly Point of Sale balancing for each cashiers, and making nightly/cash schedules for all employees.
- Regular ordering of all DSD to ensure full shelf stock.
- Payment Card Industry Security Training
- IT Risk and Cyber Security Training
- Protecting Confidential Information for Employees
- Payment Card Industry Security Training
- IT Risk and Cyber Security Training
- Protecting Confidential Information for Employees