Kristine Do
Hayward
Summary
Inventory Specialist and Pharmacy Technician at CVS Pharmacy, with expertise in pharmaceutical inventory management and exceptional customer service. Proven ability to streamline medication dispensing processes while ensuring compliance with FDA and HIPAA regulations. Profiecent at problem-solving and enhancing patient satisfaction through effective communication and support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory Specialist/Pharmacy Technician
CVS Pharmacy
Fremont
01.2021 - Current
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Retail Sales Associate Cashier
Doggie District and Co.
Westminster
06.2020 - 09.2021
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Organized merchandise in the store for easy access by customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Receptionist
Kacie Nails
Costa Mesa
01.2018 - 08.2021
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Conducted cash handling procedures such as accepting payment from clients, processing credit cards transactions or issuing refunds as necessary.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Coordinated with vendors for repairs and maintenance of salon equipment.
Education
Bachelor of Science - Microbiology And Biomedical Lab Sciences
Cal State East Bay
Hayward, CA05-2026
High School Diploma -
Edison High School
Huntington Beach, CA06-2022
Skills
- Laboratory techniques
- Pharmaceutical inventory
- Interpreting and processing medication orders
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Confidentiality, FDA, and HIPAA
- Problem-solving skills
- Customer service
Certification
- Pharmacy Technician Certification (CPhT) – PTCB (Exam Scheduled for April, 2025)
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
References
References available upon request.
Timeline
Inventory Specialist/Pharmacy Technician
CVS Pharmacy
01.2021 - Current
Retail Sales Associate Cashier
Doggie District and Co.
06.2020 - 09.2021
Receptionist
Kacie Nails
01.2018 - 08.2021
Bachelor of Science - Microbiology And Biomedical Lab Sciences
Cal State East Bay
High School Diploma -
Edison High School
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding