Summary
Overview
Work History
Education
Skills
References
Timeline
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Kristine Cruz

North York,ON

Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Overview

11
11
years of professional experience

Work History

Recruitment Coordinator /Office Administrator

Job Connection Group Inc.
North York
11.2020 - Current
  • Interview job applicants to obtain information on work history, education or job skills.
  • Managed recruitment process for new hires, ensuring all necessary paperwork was completed accurately and on time.
  • Conducted orientation sessions for newly hired employees, providing them with detailed information about company policies, procedures, benefits.
  • Prepared or maintained employment records using human resources management system software.
  • Conduct employment verifications. Assist in initiatives which may include policy development and process improvements
  • Support in audits,reports, and documentation as required
  • Assisted in developing recruiting strategies that align with organizational goals.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Coordinated and managed daily administrative operations of the office.

SAP Basis Administrator

DXC Technology
Manila, Philippines
05.2015 - 03.2018
  • Configured, monitored and maintained the SAP system landscapes and corresponding databases.
  • Coordinated with functional teams on day-to-day operations related to SAP Basis activities.

Senior Customer Care Associate

Summit Publishing Co. Inc
Manila, Philippines
05.2013 - 05.2015
  • Kept customer and system account information accurate and current to support timely resolutions for concerns.
  • Collaborated with various departments within the organization regarding customer related matters.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.

Education

Bachelor of Science - Business Administration

Rizal Technological University
Manila, Philippines
04-2010

Skills

  • Data Tracking
  • Recruiting Processes
  • Written and Verbal Communication
  • Background Checks
  • Strategic Planning
  • Recruitment
  • Interdepartmental Coordination
  • Policy Development
  • Human Resources
  • Administrative Skills

References

References available upon request.

Timeline

Recruitment Coordinator /Office Administrator

Job Connection Group Inc.
11.2020 - Current

SAP Basis Administrator

DXC Technology
05.2015 - 03.2018

Senior Customer Care Associate

Summit Publishing Co. Inc
05.2013 - 05.2015

Bachelor of Science - Business Administration

Rizal Technological University
Kristine Cruz