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Vice President, Customer Service - Call Center (Technical Skills Req)

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Associate Principal Engineer

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 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Highly qualified in customer service & satisfaction. Resourceful Customer Relations Manager talented at developing innovative business solutions to meet customer needs. Background in Social Psychology and consulting with outstanding communication & presentation skills. Friendly, energetic, self-motivated & adept at working in diverse retail & customer service environments. Remarkable capacity for motivational leadership. Hope to join your team soon!

Dynamic and results-oriented professional with extensive experience in the airline industry, coupled with strong leadership and exceptional customer service skills. Proven track record of successfully managing teams to achieve operational excellence while maintaining a focus on enhancing the customer experience. Adept at fostering positive relationships with passengers and colleagues to drive satisfaction and loyalty. Proficient in problem-solving and adept at navigating high-pressure situations with composure and efficiency. Dedicated to continuous improvement and committed to delivering outstanding service in fast-paced environments.


  Experienced professional providing end to end omnichannel support solutions that will empower your business with consistent world class customer experiences. Great support begins with great people, great policies, great processes, and great platforms, and following these guiding principles I will take a comprehensive strategic approach to workflows, training, employee morale and incentives, quality monitoring, customer data management, and upselling to ensure your support department is aligned and ready to wow the customer with every interaction. Ability to thrive and adapt to fast paced demanding environments in order to build your customer service center into an indispensable value adding asset.


Kristine Bettencourt

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Director of Customer Relations

Respite Care Provider

Adult Disability Support Worker

Educational Assistant & Family Centre Assistant

Credit Assistant

Realtor

Early Childhood Educator 2

Health Care Aide

Early Childhood Educator 2

Education

High School Diploma -

Licensed Realtor - Real Estate

Diploma of Early Childhood Education 2 - Childcare

Health Care Aide Certificate - Personal Care

Skills

Timeline

Director of Customer Relations

Respite Care Provider

Adult Disability Support Worker

Educational Assistant & Family Centre Assistant

Credit Assistant

Realtor

Early Childhood Educator 2

Health Care Aide

Early Childhood Educator 2

High School Diploma -

Licensed Realtor - Real Estate

Diploma of Early Childhood Education 2 - Childcare

Health Care Aide Certificate - Personal Care

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