A dynamic and results-oriented global HR professional with a proven ability to cultivate sophisticated best practices and create strategic alignments that elevate HR operations to new heights.
Over 15 years of proficiency in payroll, benefits, employee data, and project management.
Adept in MS Office Suite and various HRIS, CRMs, and ERPs, including Oracle, SAP, ADP, PeopleSoft, RapidHR, Payroll2U, and Citrix.
In-depth knowledge of the Canadian Labour Code, Employment Standards Code, Occupational Health and Safety Act, and PIPEDA.
Successful track record in implementing go-live processes for accounts across Southeast Asia, Latin America, and North America.
Actively contributes to process standardizations and Six Sigma projects, driving a culture of continuous improvement and operational excellence.
Overview
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Certification
Work History
Consultant - Payroll
Rizing HCM
2018 - 2022
Onboarded five multinational accounts across diverse industries, including an Oil and Gas client in Edmonton, Alberta, Canada.
Managed end-to-end employee data and payroll operations for the Canadian Oil and Gas client, overseeing 3,000 employees on bi-weekly and monthly schedules.
Processed various earnings and deductions, such as salaries, bonuses, reimbursements, income tax, garnishments, union dues, RRSPs, EIs, and CPPs.
Prepared T2200s, ROEs, annual pension reconciliations, adjustments, and T4s.
Ensured data confidentiality and compliance with Canadian Federal and Provincial laws while handling sensitive client information.
Utilized HRIS tools like SAP SuccessFactors Employee Central for employee data and payroll management, SAP S4/Hana for absence management, SAPJam for timekeeping, and SAP Concur for reimbursements.
Collaborated with Finance, Accounting, and Tax teams on audits, reconciliation, and annualization.
Conducted comprehensive training sessions and assessments and created reference documents for team members.
Developed effective strategies for clients using proven workflows and technology systems.
Reviewed and improved existing policies and procedures.
Maintained strong relationships with key stakeholders throughout the project lifecycle.
Organized and facilitated meetings between stakeholders to discuss project details and timelines.
Created detailed reports on project progress and results for clients.
Worked in a hybrid setting with minimal supervision.
Utilized advanced MS Office skills to monitor SLAs, participate in audits, and create referential documents.
Demonstrated Excel proficiency by creating pivot tables, VLOOKUPs, and other formulas for report generation.
Successfully managed payroll for multinational accounts from diverse industries, adapting to varying employee counts, schedules, and requirements.
Proactively managed issues and provided primary support for issue/people management.
Conducted root-cause analysis and presented high-level reports to executives and clients.
Participated in UATs, identifying, documenting, tracking, and verifying defects found during testing.
Promptly responded to internal/external inquiries.
Collaborated with diverse teams, including Finance, Accounting, and Tax, for audits, reconciliation, and annualization.
Education
Diploma - Business Administration - Human Resources Major
Global Center of Excellence Lead - Benefits & Time at Rizing, a Wipro CompanyGlobal Center of Excellence Lead - Benefits & Time at Rizing, a Wipro Company