Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristina Zheleva

Vancouver

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at Triple O's. Excels in high-pressure environments, demonstrating exceptional multitasking abilities and food safety knowledge. Committed to enhancing customer satisfaction and fostering team collaboration to drive sales and repeat business.

Overview

6
6
years of professional experience

Work History

Service Crew Member

Triple O's
03.2025 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Sales Associate /Animal Caretaker

Blue Barn Pet and Hobby Farm
06.2022 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Safeway
05.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Dairy Queen Grill & Chill
04.2019 - 05.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Arts - Visual Arts

Emily Carr University of Art + Design
Vancouver, BC
04-2028

High School Diploma -

Caledonia Secondary School
Terrace, BC
06-2023

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration
  • Food safety knowledge
  • Stress tolerance
  • Cash handling
  • Sales expertise
  • Reliability and punctuality

Languages

English
Native or Bilingual
Bulgarian
Native or Bilingual
French
Limited Working

Timeline

Service Crew Member

Triple O's
03.2025 - Current

Sales Associate /Animal Caretaker

Blue Barn Pet and Hobby Farm
06.2022 - 07.2024

Cashier

Safeway
05.2021 - 10.2021

Crew Member

Dairy Queen Grill & Chill
04.2019 - 05.2021

Bachelor of Arts - Visual Arts

Emily Carr University of Art + Design

High School Diploma -

Caledonia Secondary School

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Kristina Zheleva