Kristina Zheleva
Vancouver,BC
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Blue Barn Pet & Hobby Farm
Terrace , British Columbia
2022.06 - 2024.07
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new staff members on proper animal handling procedures.
- Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.
- Prepared food to meet needs of animals under care with appropriate meals.
Grocery Clerk
Safeway
Terrace , British Columbia
2021.05 - 2021.10
- Provided assistance with loading groceries into customer vehicles upon request.
- Assisted customers with locating items in the store, answered questions about products and prices.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
Service Associate/Fast Food Cook
Dairy Queen
Terrace , British Columbia
2019.04 - 2021.05
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Resolved customer complaints in a professional manner.
- Handled cash, credit card, and check payments for goods and services.
Education
High School Diploma -
Caledonia Secondary School
Terrace, BC2023-06
Bachelor of Arts -
Emily Carr University of Art And Design
Vancouver, BCSkills
- Customer Needs Assessment
- Promotional support
- Product Recommendations
- Upselling
- Exceptional customer service
- Reliable and punctual
- Positive and professional
- Goal-Oriented
Accomplishments
- Awarded top 'Visual Arts Student' by Caledonia Secondary School.
- Recipient of multiple Fine Arts Scholarships.
- Top Charity Fundraiser Associate 2022-2023 during Blue Barn's 'Calendar Charity Fundraiser'.
- Attended BC Summer Games 2022 for Women's Rugby.
Languages
English
Native/ Bilingual
Bulgarian
Native/ Bilingual
French
Limited
Timeline
Sales Associate
Blue Barn Pet & Hobby Farm
2022.06 - 2024.07
Grocery Clerk
Safeway
2021.05 - 2021.10
Service Associate/Fast Food Cook
Dairy Queen
2019.04 - 2021.05
High School Diploma -
Caledonia Secondary School
Bachelor of Arts -
Emily Carr University of Art And Design
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