Kristina Zaharov
Vaughan,Canada
Summary
Knowledgeable Software Test Manager with extensive background in test management, overseeing software quality assurance projects from inception to completion. Proven ability to develop and implement test strategies that enhance product reliability and performance. Demonstrated expertise in leading cross-functional teams and employing critical problem-solving skills.
Overview
18
18
years of professional experience
Work History
Software Test Manager
Amdocs
01.2023 - Current
- Supervised, managed and led the team of 16 manual and automation QAs to launch media live streaming, telco applications.
- Build strong working relationships with stakeholders, fostering a culture of collaboration and transparent communication throughout the software development life cycle.
- Coordinate work with various teams to solve problems and improve efficiency for software testing and automation.
- Conduct thorough risk analysis to identify potential issues and develop mitigation strategies.
- Cultivating a high-performance culture within the testing team through regular feedback sessions, performance reviews, and recognition programs.
- Establish metrics and KPIs for evaluating test effectiveness, driving continuous improvement efforts.
Software QA Manager
Clearbridge Mobile
09.2018 - 12.2022
- Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Performed root cause analysis to identify and resolve quality issues and defects.
Senior QA Analyst
Esprida Management
12.2013 - 08.2018
- Performed QA project planning, develop and implement test plans and coordinate with the development team
- Performed kiosk terminal, IoT device, desktop and web-based applications testing
- Performed UAT, BAT, API (Postman, curl), Exploratory, Integration, Regression, Functional, Compatibility, UI, Usability, Ad- hoc and DB testing
- Gained Intermediate experience in creating automation scripts using jscript and vbs in TestComplete tool
QA Team Lead
Esprida Management
05.2011 - 11.2013
- Distributed QA activities to the group of quality assurance analysts
- Worked close to development and BA teams to investigate issues and coming up with solutions
- Managed successfully automation scripts transition from QTP to TestComplete automation tool
QA Analyst
Esprida Management
08.2010 - 04.2011
- Utilized experience with white box and stress testing, code coverage techniques
- Developed and maintained quality assurance procedure documentation.
- Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
- Maintained test cases using Mercury and automation vbs scripts using QTP automation tool
Junior QA Analyst
Esprida Management
12.2007 - 07.2010
- Evaluated requirements, developed test cases and test plan
- Processed defects under minimal supervision while adhering to project schedules
- Completed manual testing like regression and smoke
QA Tester (Internship)
RapidSolution Software
01.2007 - 07.2007
- Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
- Documented testing procedures for developers and future testing use.
Education
Engineering Diploma - Automated Data Processing and Control Systems
Novosibirsk State Technical University
01.2006
B.Sc. - Computer Science
Novosibirsk State Technical University
01.2005
Skills
- Leadership skills
- Strong and open interpersonal and communication skills
- Critical thinking
- Test strategy development
- Manual and automation testing experience
- Mobile testing, Web, OTT, CTV, IoT
- Test management tools; Jira, QMerty, TTPro, TestRail, QA Complete
- Charles Proxy, AppCenter, TestFlight, Figma, Firebase
Accomplishments
- Mentored QA team in the development and release of the Emmy Award-winning YES* Application across 10 platforms within 6 months.
- Collaborated with a 45-member team on media live streaming projects such as NESN and Gotham Sports Apps.
- Supervised 16 QA members, including manual, automation, and offshore (India).
*Yankee Entertainment and Sports Network
Timeline
Software Test Manager
Amdocs
01.2023 - Current
Software QA Manager
Clearbridge Mobile
09.2018 - 12.2022
Senior QA Analyst
Esprida Management
12.2013 - 08.2018
QA Team Lead
Esprida Management
05.2011 - 11.2013
QA Analyst
Esprida Management
08.2010 - 04.2011
Junior QA Analyst
Esprida Management
12.2007 - 07.2010
QA Tester (Internship)
RapidSolution Software
01.2007 - 07.2007
Engineering Diploma - Automated Data Processing and Control Systems
Novosibirsk State Technical University
B.Sc. - Computer Science
Novosibirsk State Technical University
Similar Profiles
Aishwarya PampatwarAishwarya Pampatwar
DWH/BI Developer at AmdocsDWH/BI Developer at Amdocs
Charles AlmsCharles Alms
Software Engineer at AmdocsSoftware Engineer at Amdocs
Surbhi SharmaSurbhi Sharma
Fiber Engineer Advance at AmdocsFiber Engineer Advance at Amdocs