Kristina Villon
Maple Ridge,BC
Summary
Organized Surgical Booking Clerk and Administrative Clerk who smoothly prioritizes tasks while juggling multiple duties and continues interruptions. Exceptional communication skills, health information technology knowledge, patient care coordination, complete surgery packages, book surgery slates and file maintenance. Experienced in working responsively with physicians, nurses, patients, and their families in several departments of Provincial Health Services Authority.
Overview
13
13
years of professional experience
Work History
Welcome Medical Clinic, Burnaby
01.2010
- 104 hours of practicum
Administrative Clerk
Fraser Regional Correctional Centre
03.2023 - Current
Clerk/ Surgical Booking Clerk
BC Women’s Hospital
01.2016 - 03.2023
Surgical Booking Unit Clerk/Administrative Clerk
Provincial Health Services Authority
08.2011 - 03.2023
- Greets and register patients
- Checks and responds to emails
- Checks voicemails and answer phone calls
- Manage patient records verifying that all forms of surgical paperworks, lab works, doctor orders and referrals are properly completed and documented
- Schedule appointments and surgical dates for patients
- Manage the doctor calendars and OR slates
- Contacts different specialists to schedule patients
- Send OR report to MSP for billing purposes
- Write medical notes for patients
- Write assist letters for billing purposes
- Prep Charts
- Assists family physician during exam
- Watch over inventory and other medical supplies
- Trained to use different Medical Electronic Records
- Clean and sterilize medical equipment
- Take urine sample in accordance to the doctor’s order.
Medical Office Assistant/Referral Clerk
Yaletown Medical Clinic
01.2011 - 01.2016
Medical Office Assistant
Highgate Medical Clinic
01.2011 - 01.2016
Education
Diploma in Medical Office and Administrative Assistant -
Sprott Shaw Community College
01.2009
Skills
- Administrative expertise
- Paper or electronic medical record management
- Outstanding clerical and computer skills
- Time management
- Superb written and verbal communication abilities
- Patient care coordination
- Triage
- Patient intake
- Referrals
- Surgical paper work
- Book surgery slates
- Manage OR and doctors schedules
Achievement Highlight
Improved the organization of surgical packages that advanced the patients surgery wait time.
References
Available upon request
Languages
English
Timeline
Administrative Clerk
Fraser Regional Correctional Centre
03.2023 - Current
Clerk/ Surgical Booking Clerk
BC Women’s Hospital
01.2016 - 03.2023
Surgical Booking Unit Clerk/Administrative Clerk
Provincial Health Services Authority
08.2011 - 03.2023
Medical Office Assistant/Referral Clerk
Yaletown Medical Clinic
01.2011 - 01.2016
Medical Office Assistant
Highgate Medical Clinic
01.2011 - 01.2016
Welcome Medical Clinic, Burnaby
01.2010
Diploma in Medical Office and Administrative Assistant -
Sprott Shaw Community College
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