Experienced and self-motivated customer service provider with over 10 years of experience in customer care and a wide variety of administrative tasks. Computer proficient and able to multi-task while maintaining a positive attitude.
Overview
13
13
years of professional experience
Work History
Closing Coordinator
DocPros, Inc. Nationwide Signing Service
04.2014 - 12.2022
Responsible for assigning notaries nationwide to conduct loan signings
Communicating professionally with escrow officers and title companies
Responsible for reviewing loan and escrow documents
Understanding notary law and notary legality
Finance Assistant
National Support Team, Inc.
02.2013 - 03.2014
Responsible for billing, invoicing, employee time keeping, processing financial/business forms, and maintaining company contracts and records
Cash handling and providing superior customer service to clients over the phone and in person
Administrative Assistant for CPA firm
Soren McAdam Christenson LLP
01.2010 - 04.2012
Responsible for logging in, printing, and collating federal and state tax returns
Responsible for communicating courteously and professionally with valued clients
Education
Associate’s Degree - Criminal Justice
University of Phoenix
05.2010
High School Diploma -
Perris High School
05.2008
Skills
Problem solving
Adaptability
Outstanding Customer Handling via Phone and Email
Ability to self-motivate and self-manage
Computer Proficient in Microsoft Word, Power Point, Excel and Quickbooks
Commercial/Personal Loan Signing Agent at Clarity National Loan Signing & Notary ServiceCommercial/Personal Loan Signing Agent at Clarity National Loan Signing & Notary Service