Kristina Telhu
Orangeville,ON
Summary
Experienced professional adept at leading therapeutic leisure activities for individuals with limited abilities and specific needs. Skilled in designing program activities that promote mental and physical well-being. Adaptable in tailoring programming to personal interests, capabilities, and health requirements to foster healthy living, independence, and goal achievement. Personable and culturally sensitive, excelling in building rapport with diverse workforces in multicultural settings. Exceptional interpersonal, organizational, and communication skills enable effective information conveyance both verbally and in writing. Resourceful team player with a track record of establishing trust with customers and colleagues. Thrives under pressure and adept at crisis response. Demonstrates excellent work record, attendance, and punctuality, capable of working flexible hours. Strong desire to learn and apply knowledge in the designated work field. Proficient typing skills of 50 words per minute.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Recreation Therapist
Sienna Senior Living- Maple Grove Care Community
04.2010 - Current
- Engage patients in therapeutic activities such as exercise, games, art therapy, music therapy and community outings
- Recorded and monitored patient progress to document responses to therapy.
- Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
- Developed schedules of activities and community outings to create expressive outlets for residents.
- Counseled 32 residents to understand and address emotional and social barriers.
- Interviewed and surveyed 32+ residents to learn interests and talents.
- Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
- Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.
- Plan and implement interventions to support residents in meeting their goals
- Help patients learn social skills needed to become or remain independent
- Generating monthly calendars for the activities and programs
- Documenting psychosocial and recreational assessments
- Documenting using software such as InterRAI MDS, ActivityPro and PointClickCare
- Volunteer team lead for hiring, training and orientation of new hires
- Assisting receptionist with answering phone calls, directing families as needed, mailing invoices and temperature checks during pandemic.
Recreation Therapist / Team Lead /Reception Assistant
Sienna Senior Living Tullamore
10.2013 - 10.2022
- Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
- Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
- Recorded and monitored patient progress to document responses to therapy.
- Counseled 30 residents to understand and address emotional and social barriers.
- Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.
- Worked closely with caregivers and relatives of patients to explain treatment plans, objectives and expected outcomes.
- Supported office staff during busy times by answering telephone calls and emails, photocopying and faxing.
- Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
- Instructed patients in activities and techniques such as dance, music or art designed to meet specific physical or psychological needs.
- Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Surgical Coordinator Assistant
EyeMD Institute
07.2009 - 07.2014
- Transcribed doctor's surgical orders, i.e., booking appropriate surgery and pre-op appointments and counselling patients regarding procedures
- Displayed customer service skills by answering incoming calls and directing them as needed
- Discussed pre- and post-surgery instructions with patients
- Uploaded surgical documents to the patient's file, i.e., post-operative report, physician examination and pre-anesthetic questionnaire.
Education
Ontario College Graduate Certificate - Therapeutic Recreation
Georgian College
Barrie, ON2025
Medical Terminology -
Seneca College of Applied Arts And Technology
North York, ON12.2023
Diploma - Social Service Worker
Sheridan College
Brampton, ON04.2010
Skills
- Disability Awareness
- Activity Planning
- Reporting abilities
- Time management abilities
- Organizational Skills
- Problem-Solving
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
- Healthcare experience
- Customer Service
Volunteer Experience
- Kumon Math & Reading Centre - Tutor, 01/01/05, 02/01/08, Tutored elementary and high school students Math
- Woodbridge Vista Care Community - Activation Aide, 01/01/14, 04/01/14, Facilitated group programs and activities and assisted with resident feedings.
- Tall Pines Long-Term Care - Assistant Receptionist, 12/01/09, 08/01/14, Assisting receptionist with phone calls, directing families, mailing invoices and newsletters.
Certification
CPR Training
Food Handlers certification
GPA Training
Timeline
Recreation Therapist / Team Lead /Reception Assistant
Sienna Senior Living Tullamore
10.2013 - 10.2022
Recreation Therapist
Sienna Senior Living- Maple Grove Care Community
04.2010 - Current
Surgical Coordinator Assistant
EyeMD Institute
07.2009 - 07.2014
Ontario College Graduate Certificate - Therapeutic Recreation
Georgian College
Medical Terminology -
Seneca College of Applied Arts And Technology
Diploma - Social Service Worker
Sheridan College
CPR Training
Food Handlers certification
GPA Training
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