Responsible for creating detailed business and functional requirements to align with business needs.
Creating and updating log tracking for meeting minutes and change requests.
Providing on-going support for Ontario Drug Benefit (ODB) project and working collaboratively with team and client.
Responsible for creating accurate design specification documents to ensure the product meets client needs.
Executing functional, regression and integration testing.
Documenting and managing defects found during testing activities and ensuring they are addressed during each release.
QA Analyst - Claims Processing Team
Maximus Canada
11.2021 - Current
Creating detailed batch job test cases for assigned tasks/programs
Executing functional tests and regression tests to ensure overall stability and functionality of each program.
Logging, updating, and resolving program defects
Analyzed and tested different builds to identify, trace and help resolve bugs.
Interpreting and manipulating large data files using MainFrame to execute batch job testing.
Knowledge on how to navigate through MainFrame: CICS, TMS Tasks, FAM, IOF Jobs, and ISPF/TSO commands.
Running jobs for assigned tasks/programs through MainFrame using JCL to receive output files, reports and IOF snapshots.
Knowledge on how to create, delete, copy and edit input files and data in DB2 tables
Knowledge on interpreting SQL queries and extracting code in MainFrame to perform functional testing.
Providing on-going support for PPNS (Practitioner/Payee Number Shortage) and DCNS (Data Centre Number Shortage) project and working collaboratively with test team.
Business Systems Analyst - Medical Services Team
Maximus Canada
04.2019 - 12.2019
Created and executed detailed front-end and back-end functional tests for Maximus’ Registration and Premiums Billing system RAPID using Borland Suite test tools.
Responsible for documenting and managing defects found during testing activities and ensuring they are addressed during each release using StarTeam.
Analyzed and executed regression, manual and performance testing for various projects.
Developed and maintained test plans, test cases and test scripts using defined testing methodology.
Provided on-going support by working collaboratively with teammates and across departments to ensure information has been reported accurately and on time.
Worked with SQL form tables to extract information for specific tasks and to locate data in RAPID testing environments.
Co-op Business Analyst - EHealth Services Team
Fraser Health Authority
01.2018 - 04.2018
Created detailed storyboards to help guide end users using Fraser Health’s EMR System (Unifying Clinical Information System - UCI).
Designed training videos for users in Adobe Captivate using storyboards.
Conducted requirement gathering sessions with stakeholder groups to ensure UCI training met business needs.
Working collaboratively with stakeholders to gather and analyze information needed to create concise business requirements.
Responsible for creating updated online educational courses that included training videos and mini quiz banks for further knowledge of Fraser Health’s EMR System (UCI).
Monitored and recorded HL7 error messages using Data Analysis Tool (DAT) on a daily basis to ensure operational requirements were met.
Created diagrams for UCI and integrating systems for end users to understand any operational changes.
Education
Bachelor of Science - Health Information Science
University of Victoria
Victoria, BC
2020
Transfer Program -
Camosun College
Victoria, BC
2015
Skills
MS Office Applications (Project, Word, PowerPoint, Excel, Visio, Access, Outlook, SharePoint)
Borland Caliber RM, Silk Test, and StarTeam testing programs
Programming (Javascript, HTML, SQL, C)
Basic HL7 messaging
Adobe Captivate
IBM MainFrame (CICS, TMS, DB2, FAM, IOF, ISPF/TSO commands)