Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kristina Savytska

Calgary,Alberta

Summary

Detail-oriented and compassionate professional with experience in customer service, scheduling, and team coordination. Eager to support patients and medical professionals in a plastic surgery setting by providing efficient, discreet, and empathetic front office operations.

Overview

6
6
years of professional experience

Work History

Team Leader

Goodwill Industries Of Alberta
Calgary, Alberta
05.2022 - Current
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Led scheduling, documentation, and performance management for a team of over 50 staff members.

Client Support & Administrative Assistant

Esthetic Studio
Kyiv
02.2019 - 02.2021
  • Scheduled consultations and follow-up appointments for cosmetic procedures, ensuring seamless client scheduling and satisfaction.
  • Maintained confidential client records and coordinated patient intake forms to uphold privacy and streamline administrative processes.
  • Collaborated with estheticians and cosmetic nurses to optimize client experience and service delivery.
  • Delivered exceptional front-desk service, enhancing client comfort during sensitive self-image treatments.

Education

Bachelor - Marketing

State University of Trade And Economics
Kyiv
06-2018

Skills

  • Customer service
  • Conflict resolution
  • Employee training
  • Performance management
  • Workflow monitoring
  • Process improvement
  • Client communication
  • Leadership
  • Documentation and reporting

References

Sue Homik

403-589-16-30

sphomik@telus.net

Timeline

Team Leader

Goodwill Industries Of Alberta
05.2022 - Current

Client Support & Administrative Assistant

Esthetic Studio
02.2019 - 02.2021

Bachelor - Marketing

State University of Trade And Economics

Similar Profiles

CREATE PROFILE
Kristina Savytska