Kristina Ryssina
Toronto,ON
Summary
Seasoned Supervising Agent with 2.5 years of expertise in team leadership, leveraging strong skills in effective communication, team management, coaching, process improvement, and proficient problem-solving. Notable achievements include driving personal sales growth by 90% and adeptly recruiting and training high-performing teams. Known for transformational leadership and fostering a positive atmosphere. Eager to further excel in elevating day-to-day Spa operations.
Overview
6
6
years of professional experience
Work History
Supervising Agent
American Income Life Insurance Company
07.2021 - Current
- Set sales targets for the team and ensured targets were met.
- Hired and trained agents.
- Handled administrative tasks and reported to higher management.
Research Assistant
Western University
09.2021 - 08.2022
- Performed statistical, qualitative, and quantitative analysis.
- Presented my research findings on a weekly basis.
- Reviewed documents and data to identify trends and patterns.
Head Lifeguard/Swim Instructor
Western University
08.2017 - 04.2020
- Maintained proficiency in first responder skills.
- Offers optimal support to individuals in distress.
- Trained and managed team of lifeguards.
- Kept the environment clean and organized.
Education
Master of Arts - Industrial Organizational Psychology
Harvard Extension School
Cambridge, Massachusetts12.2024
Bachelor of Management And Organizational Studies - Consumer Behaviour And Psychology (with Honours)
Western University
London, ON04.2022
Skills
- Effective Communication
- Transformational Leadership
- Organized
- Maintain Positive Atmosphere
- Disciplined
- Trilingual: English, French, Russian
Timeline
Research Assistant
Western University
09.2021 - 08.2022
Supervising Agent
American Income Life Insurance Company
07.2021 - Current
Head Lifeguard/Swim Instructor
Western University
08.2017 - 04.2020
Master of Arts - Industrial Organizational Psychology
Harvard Extension School
Bachelor of Management And Organizational Studies - Consumer Behaviour And Psychology (with Honours)
Western University
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