KRISTINA REED
Yucaipa,CA
Summary
Creative Operations Specialist skillful in executing effective operating procedures and process improvements. Expertise in analyzing, articulating and solving various problems. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Specialize in quality, speed and process optimization. Uses independent decision making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Operations Specialist - Remote
US Nursing Corporation
02.2023 - Current
- Order Entry/Rate Entry-input and update jobs and rates for all client orders
- Send surveys to HCP's and follow up with results
- Create Standard Operating Procedure documents to show workflow
- Create/order and ship Go Cards to Induction location
- Travel on site during job action
- Induction Lead-main contact for any issues or concerns on site
- Set up and break down Induction Room
- Schedule shipping pick up on returning items
- Hold team meeting, audit/monitor Induction flow and queue management
- Audits on positions, guarantees, shift change activities and schedules
- Send Marketing communication for GO Page updates and Exit Plan for last day
- Send client communication for Orientation
- Coordinate with Transportation company for movement of HCP's to and from facility safely
- Client facing in Command Center performing strike daily tasks for smooth transition
- Coordinate, assign and book staff travel for all job actions
- Add formulas and automations to get staff counts and availability
- Prepare and create Need to Know and shared documents
- Communicate and track arrivals/departures
- Monitor shared inbox for staff communication
- Complete impromptu tasks and projects.
- Developed and maintained strong relationships with vendors and clients.
Strike Recruiter - Remote
US Nursing Corporation
09.2021 - 02.2023
- First point of contact to place healthcare professionals to available positions
- Source, screen and qualify nurses to determine suitability for assignments via text email and phone calls
- Maintain complex nurse profiles to ensure accuracy
- Establish and maintain rapport with HCP's
- Work as a team to network and execute the vetting process
- Complete impromptu tasks and projects as directed
Dispatch Services Operator
Orange County Sheriff's Department
02.2004 - 05.2013
- Coordinated movement of jail inmates by scheduling, assigning, and monitoring the activities of Sheriff's deputies
- Interpreted court documents and inputted accordingly
- Assisted public and other law enforcement agencies
- Inputted daily records in system
- Supervised inmate work crew
- Maintained communication with courts and retrieved daily inmate count
- Documented and maintained multiple files pertaining to inmate transportation.
Correctional Records Technician
Orange County Sheriff's Department
01.2002 - 02.2004
- Initiated the inmate record by identifying the charges and inputting data accordingly
- Updated records with new information
- Data entry, typing, and answered incoming calls
- Followed confidentially regulations to maintain privacy
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process
- Sorted and filed all paperwork and documents alphabetically and according to dates and significance
- Utilized multiple computer and software programs pertaining to data entry.
Education
Associate of Arts - Criminal Justice
Santa Ana College
06.2000
Skills
- Microsoft Word/Excel
- SmartSheet
- Bullhorn
- Concur
- Survey Monkey
- Project Management
- Operational Efficiency
- Task prioritization
- Strong Organizational Skills
- Professional Communication
Timeline
Operations Specialist - Remote
US Nursing Corporation
02.2023 - Current
Strike Recruiter - Remote
US Nursing Corporation
09.2021 - 02.2023
Dispatch Services Operator
Orange County Sheriff's Department
02.2004 - 05.2013
Correctional Records Technician
Orange County Sheriff's Department
01.2002 - 02.2004
Associate of Arts - Criminal Justice
Santa Ana College
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