Kristina Ortiz
Mission Hills
Summary
Proactive and customer-focused, I excel in fast-paced environments, evidenced by my time at McDonald's where I enhanced team efficiency and safety. Skilled in cash handling and fostering teamwork, I consistently meet business needs, even during peak periods. My positive attitude and problem-solving abilities contribute significantly to customer satisfaction and operational success.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
McDonald's
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Cashier
Salvation Army Thrift Store
01.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Art History
Los Angeles Mission College
Sylmar, CA01-2025
High School Diploma -
John F. Kennedy School
Granada Hills, CA06-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Cash handling
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Team Member
McDonald's
10.2024 - Current
Cashier
Salvation Army Thrift Store
01.2023 - 06.2024
No Degree - Art History
Los Angeles Mission College
High School Diploma -
John F. Kennedy School
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