Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Novakovic

Oakville,ON

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

7
7
years of professional experience

Work History

Executive Assistant

The Rocca Sisters Team
Burlington, Ontario
08.2024 - Current
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.

Agent Support Specialist

Royal Lepage Meadowtowne Realty
Mississauga, Canada
09.2022 - 07.2024
  • Uploaded property listings on MLS with comprehensive descriptions and high-quality photos
  • Along with Exclusive & Coming soon listings
  • Utilized social media platforms to promote available properties effectively
  • Processed deposits for leases and sales
  • Created training programs and provided training on REALM to agents and staff
  • Highly skilled in Lonewolf, Brokerbay, REALM, Regional Boards, Canva etc
  • Prepared outgoing packages and coordinated pickups and deliveries

Evening Manager

Browns Socialhouse
Mississauga, Canada
11.2020 - 12.2022
  • Processed daily bank deposits, processed tip outs and input scheduling
  • Responded to guest concerns and complaints to achieve positive resolution
  • Worked with FOH and BOH staff to support superior service delivery
  • Assisted employees in understanding guest needs, providing guidance and constructive feedback

Supervisor

Leons Furniture
Mississauga, Canada
09.2017 - 11.2022
  • Communicated with manufacturers worldwide to place orders
  • Provided new employees with training and tracked employee performance to help better the team
  • Resolved customer problems with orders and billing
  • Processed finance applications

Education

Real Estate Salesperson -

Humber College
Toronto, On
10.2024

Diploma - Paralegal

Humber College
Toronto, On
06.2022

Skills

  • Customer Service-Oriented
  • Meticulous attention to detail

Timeline

Executive Assistant

The Rocca Sisters Team
08.2024 - Current

Agent Support Specialist

Royal Lepage Meadowtowne Realty
09.2022 - 07.2024

Evening Manager

Browns Socialhouse
11.2020 - 12.2022

Supervisor

Leons Furniture
09.2017 - 11.2022

Real Estate Salesperson -

Humber College

Diploma - Paralegal

Humber College

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Kristina Novakovic