Kristina Nahas
Laval
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to foster customer loyalty. Track record of effectively collaborating with team members to maintain positive and collaborative environment.
Overview
5
5
years of professional experience
Work History
Legal Intern
R.C. Hagen Inc
03.2025 - Current
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Demonstrated excellent attention to detail while proofreading drafted pleadings and correspondence for spelling, grammar, and formatting errors.
- Enhanced ability to work independently under tight deadlines while maintaining high-quality output expected from a law environment.
- Reviewed legal information and proofed documentation for errors.
- Organized legal filing system to maximize efficiency.
- Sorted legal documents, filing and case materials in clear, orderly systems.
Key Holder
Hugo Boss
05.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
- Promoted from Sales Associate to Key Holder due to exemplary work ethic and dedication to customer service excellence.
- Participated in team meetings where we shared best practices, set goals, addressed challenges, ultimately contributing towards a more cohesive work environment.
- Boosted sales by effectively communicating product features and benefits to customers.
Visual Merchandiser
Browns Shoes
07.2020 - 06.2024
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - Political Science And Economics
McGill University
Montreal, QC06-2027
Associate of Arts - Law, Society And Justice
Vanier College
Saint-Laurent, QC06-2023
High School Diploma -
Villa Maria High School
Montreal, QC06-2021
Skills
- Team collaboration
- Customer service
- Effective time management
- Multitasking proficiency
- Exceptional communication
Languages
French
Native or Bilingual
English
Native or Bilingual
Greek
Limited Working
Timeline
Legal Intern
R.C. Hagen Inc
03.2025 - Current
Key Holder
Hugo Boss
05.2024 - Current
Visual Merchandiser
Browns Shoes
07.2020 - 06.2024
Bachelor of Arts - Political Science And Economics
McGill University
Associate of Arts - Law, Society And Justice
Vanier College
High School Diploma -
Villa Maria High School
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