Kristina Mudge
Vancouver,BC
Summary
Experienced professional with a strong background in office management, delivering top-notch organizational support, and streamlining operations. Skilled in providing executive-level administrative assistance, overseeing AP/AR and HR/benefit support activities, conducting root cause analysis, and implementing strategic department management frameworks. Committed to mentorship and fostering the growth of others in their careers. A versatile and proven leader with exceptional efficiency in building and leading cross-functional teams. Adaptable with excellent communication and interpersonal skills, consistently delivering superior customer service, maintaining confidentiality, and cultivating strong relationships at all corporate levels. Areas of expertise include office operations management, administrative financial support, team building and leadership training, performance improvement, WordPress, travel coordination, expense reporting, account reconciliation, accounting and bookkeeping, document and file management, and database maintenance.
Overview
25
25
years of professional experience
Work History
Office Manager
Beedie
08.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Oversee office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Senior Corporate Secretary
VICTORIA GOLD CORP
01.2021 - Current
- Ensure organization's administration runs efficiently and in good faith regarding stakeholders and liaise with staff on site and WFH
- Streamline the gap between department and accounting, implementing daily communication between office and AP on purchase orders
- Highly adaptable to the changing needs of a growing office
- Oversaw e-commerce sales of gold and silver coins, that were mined on site and minted at The Royal Canadian Mint, coordinating shipping quotes and costs and ensuring coins were mailed to clients and buyers within one business day
- Managed accounting PO set up, monthly subtenant invoicing, senior VP expenses reporting reconciliations as well are monthly reporting on account payables.
Temp Positions and COVID-19 Related Downturn
SABATTICAL
01.2019 - 01.2021
Office Manager and Finance
EXIGER DILIGENCE
01.2017 - 01.2019
- Enabled effective planning and management of office operations by collaborating with senior management, partners, employees, and clients
- Created and presented financial auditing expense reports and accounts to senior management / accountants for informed decision-making
- Decreased length of training module from days to hours by collaborating across 5 different offices, formulating and updating procedure policies for sourcing and vetting new vendors, and creating a guide and checklist for new client managers
- Integrated monthly billing cycle for AR from a manual system to the proprietary company software, generating $10M of monthly billing without error and reducing time of sending out client invoices from 7 days down to 2
- Coordinated internal office move with corporate HO and offsite design lead to track construction processes with building and construction manager, and trades, from demo to completion and move in over an 8-month period
- Maintained open communication and monitored changing costs and deadlines in Excel spreadsheets to stay on budget by coordinating and overseeing staff readiness while preparing for departmental move
- Reorganized weekly delivery of AP to finance head office (HO) and improved workflow between departments by delegating work and implementing new procedures, decreasing turnaround time in submitting vendor invoices to HO from weekly to daily to pay vendors on time.
Office Manager
COMPASSS RESOURCE MANAGEMENT
01.2015 - 01.2017
- Provided seamless day-to-day operations for office, associates, and 4 partners
- Oversaw daily support tasks across disciplines for staff and clients
- Implemented a new timekeeping app, Harvest with QuickBooks to facilitate billable hours tracking, creating more accurate and quicker monthly client billing, improving company payment turnaround, and saving hours in manual and individual reporting by associates
- Updated marketing portfolio for specification reporting for request for proposal (RFPs), including photographs and rendered specification drawings, reflecting company workload, revenues being generated, and vision and brand
- Restructured travel and booking for stakeholder meetings and conferences by developing relationships with client team leads, ensuring banners and audio-visual equipment were set up during the execution of the presentations, specs were met, and associates travelled with less equipment from site to site
- Oversaw review and sign off of contract documents, meeting deadlines outlined as per RFP process, allowing associates in remote field sites to focus on their primary work.
Finance Administrator
FLUOR CANADA
01.2010 - 01.2015
- Provided effective administrative support to department head, project directors, and finance department to ensure continuous process and performance improvement
- Developed and employed company-wide archiving system using SAP, saving many hours of searching for accounting data for monthly invoices on mining projects that were worth millions of dollars and reducing time for procurement and engineering to minutes
- Provided effective administrative support to department head, project directors, and finance department, ensuring continuous process and performance improvement
- Executed and spearheaded complex projects from conception to completion, under time and budget; worked with finance operations at Highland Valley copper mine site and coordinated financial reporting for invoices, utilizing SharePoint for all parties to upload data
- Organized meetings with senior management for strategic process improvement initiatives, development, and execution by maintaining calendar of events, overseeing availability of administrative staff, and creating electronic logs for personnel at site.
Education
Completed Coursework - Diploma In Fashion Design / Marketing
JCI Institute
Vancouver, BCCompleted Coursework - End Of Life Doula
Douglas College
New Westminster, BCSkills
- Customer Service
- Office Management
- Travel Coordination
- Onboarding and Orientation
- Interpersonal Relations
- Employee Coaching and Mentoring
Languages
English
Native or Bilingual
Timeline
Office Manager
Beedie
08.2023 - Current
Senior Corporate Secretary
VICTORIA GOLD CORP
01.2021 - Current
Temp Positions and COVID-19 Related Downturn
SABATTICAL
01.2019 - 01.2021
Office Manager and Finance
EXIGER DILIGENCE
01.2017 - 01.2019
Office Manager
COMPASSS RESOURCE MANAGEMENT
01.2015 - 01.2017
Finance Administrator
FLUOR CANADA
01.2010 - 01.2015
Completed Coursework - Diploma In Fashion Design / Marketing
JCI Institute
Completed Coursework - End Of Life Doula
Douglas College
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