Summary
Overview
Work History
Skills
Timeline
Generic

Kristina Khoma

Edmonton,AB

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Team Leader

Adidas
Edmonton, AB
06.2023 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Worked closely with human resources to support employee management and organizational planning.

Sales Associate

JYSK
Lviv, Ukraine
04.2021 - 02.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Trained new team members in cash register operation, stock procedures and customer services.

Skills

  • Overtime Management
  • Mentoring
  • Shift Scheduling
  • Documentation and Reporting
  • Cash Handling
  • Coaching
  • Client Service
  • Flexible Schedule
  • Attention to Detail
  • Conflict Resolution
  • Teamwork and Collaboration
  • Client Support

Timeline

Team Leader

Adidas
06.2023 - Current

Sales Associate

JYSK
04.2021 - 02.2022
Kristina Khoma