Kristina Pareja
Gilroy,CA
Summary
Dedicated and proactive professional with a passion for staying busy and productive. Known for effectively applying myself to overcome challenges, I have developed strong customer service skills throughout my years in the hair industry. Thriving in collaborative environments and genuinely enjoying working with people, continuously seek opportunities to learn and grow while maintaining excellent communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Hair Stylist
Great Clips
11.2018 - Current
- Welcomed customers and managed check-in process.
- Expertise in delivering diverse haircut styles such as zero fades and basic cuts.
- Maintained salon cleanliness through regular sweeping and tidying.
- Provided substantial support with computer tasks and documentation.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Hair Stylist
Great Clips
05.2018 - 11.2018
- Styled and cut various types of hair.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
MET (Merchandiser)
Home Depot
11.2017 - 02.2018
- Maintained product bays by replenishing stock from overhead storage.
- Excelled in a team-oriented, time-sensitive environment.
- Procured necessary POP and samples.
- Used company phones throughout the day on various projects, and answered vendor questions after closing each bay
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Cosmetologist
Stephenies hair and nails
04.2017 - 11.2017
- Performed haircuts, coloring, and styling along with body hair waxing.
- Facilitated communication between stylists and customers by interpreting English.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Manager
Great Clips
08.2016 - 03.2017
- Oversaw salon operations, ensuring morning and closing shifts maintained a clean waiting area.
- Conducted interviews asking pertinent questions to ensure hiring of reliable employees.
- Scheduled staff effectively by aligning workforce availability with business needs.
- Generated regular reports and participated in managerial meetings and training sessions.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Designer
Ulta3 Cosmetics & Salon
05.2016 - 08.2016
- Provided hair coloring, styling, and cutting services.
Shift lead
Great Clips
09.2015 - 04.2016
- Ensured stylists received breaks and assisted manager with paperwork while attending company policy training.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
Server
Dirty annies
07.2015 - 09.2015
- Provided waitressing services ensuring all customers' needs were met.
- Sanitized tables and dishes, managed cash transactions with an old-fashioned till, and accurately counted change for customers.
Front Desk Clerk
Front Desk at Country inn & suites
06.2015 - 08.2015
- Managed tasks such as key creation, online reservation filing, payment processing; handled evening duties like laundry folding and pool testing.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Collected room deposits, fees, and payments.
- Maintained clean and organized front desk areas to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Hostess
Buffalo Wild Wings
11.2014 - 05.2015
- Managed guest seating arrangements by preparing tables and estimating wait times.
Cashier
Herburgers
09.2014 - 10.2014
- Assisted customers with directions, clothing returns, and transactions.
Line Cook
Qdoba Restaurant Corporation
06.2014 - 08.2014
- Greeted customers and inquired about their desired burritos, salads, and toppings.
Lead Line Cook
Planet gyros
08.2008 - 06.2014
- Prepared gyros, salads, and desserts to meet customers' preferences; managed phone orders and provided estimated readiness time; served food by calling out names and delivering it to patrons.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Cpc Certification
Gavilan School
Gilroy, CALicensed - Cosmetology
Bold Beauty Academy
Billings, MT01.2015
High school diploma - undefined
Capital High School
Helena, MT01.2006
Skills
- MARKETING (6 years)
- NETWORKING (6 years)
- RECRUITING (6 years)
- Hairstylist (10 years)
- Upselling (10 years)
- Front Desk (10 years)
Certification
• State of Montana cosmetology licence
• State of California cosmetology license
• In process of getting my CPC certification
Timeline
Hair Stylist
Great Clips
11.2018 - Current
Hair Stylist
Great Clips
05.2018 - 11.2018
MET (Merchandiser)
Home Depot
11.2017 - 02.2018
Cosmetologist
Stephenies hair and nails
04.2017 - 11.2017
Manager
Great Clips
08.2016 - 03.2017
Designer
Ulta3 Cosmetics & Salon
05.2016 - 08.2016
Shift lead
Great Clips
09.2015 - 04.2016
Server
Dirty annies
07.2015 - 09.2015
Front Desk Clerk
Front Desk at Country inn & suites
06.2015 - 08.2015
Hostess
Buffalo Wild Wings
11.2014 - 05.2015
Cashier
Herburgers
09.2014 - 10.2014
Line Cook
Qdoba Restaurant Corporation
06.2014 - 08.2014
Lead Line Cook
Planet gyros
08.2008 - 06.2014
Licensed - Cosmetology
Bold Beauty Academy
High school diploma - undefined
Capital High School
Cpc Certification
Gavilan School
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